STRATEGIES
PRODUCT KNOWLEDGE
MISC TRIVIA
EARTH MONTH
CONSULTATIONS
100
TEAM PRE-BOOK GOAL
What is 85%
100
Aveda's only leave-in conditioner that softens with a sweet floral aroma
What is Cherry Almond Leave in Conditioner $26
100
Powered by nature, cherry blossom extract and sweet almond oil moisturize, leaving skin soft and supple.
What is Cherry Almond Body Lotion SRP $27
100
The "watch dog" of water for KY.
What is the KY Waterway Alliance
100
At what point we fill out our home maintenance and pre-book recommendations on Pure Pads.
What is during the consultation, prior to the service
200
Percentage goal for New Guest Retention and Existing Guest Retention
What is 50% and 85%
200
Instantly cleanse scalp and refresh hair and texture with no-rinse micellar technology.
What is Rinseless Refresh
200
97% naturally derived*, protects hair from heat during restyling. Instantly conditions dry hair to add softness and shine.
What is Heat Relief $31
200
The amount we raised as a team for Earth Month
$800.76
200
Recommended time for short hair guests to come back for hair cuts
What is..... 4 weeks
300
Team Productivity rate to hire new service providers
What is 85%
300
The naturally derived percentage of Cherry Almond Leave-in Conditioner
What is 99%
300
Award Omagi won at the Team Based Pay Conference this year in San Antonio
What is "Best Turn Around" Award
300
Percentage of Earth Month Shampure Hand and Body wash that gives one person clean water in India and Nepal
What is 100%
300
What every guest wants to know from their service provider
What is ....What would look good on them and what they need at home to maintain their hair, skin etc..
400
Percentage goal of guests coming in for services purchasing home maintenance
What is 40%
That means if you see 10 people in a day, 4 of them should be purchasing what you recommend.
400
Tagline; "Hydrate with out the weight"
What is Sap Moss Shampoo and Conditioner
400
Class for fathers and daughters to help teach dads how to do their daughter's hair
What is "Rad Dads"
400
Kentucky has more miles of running water than any other state except _____________
What is Alaska
400
Recommended time for long hair(below shoulders) guests to come back for a haircut.
What is .....10 weeks
500
The four most important Performance and Critical numbers
What are;
New and existing guest retension
Productivity
Pre-book
Average Retail
500
Name at least 6 of the 12 benefits of Cherry Almond Leave in Conditioner
What is;
detangles, condition, boost softness, prevent breakage, control frizz, smooth, add shine, tame flyaways, infuse with aroma, reduce static, enhance manageability
500
When each team member has spare time a quick check of the salon floor and every team member, from front to back, to see what needs to be done/taken care of.
What is Spin Cycle
500
Aveda's Earth Month Partner
Charity: Water
500
Written and verbal recommendation of when to return for next services, home maintenance along with usage and a finishing make up touch up, for which service providers get credited.
What is....HAPPINESS :) :) :)