Network and Infrastructure
This building was the first building in which wireless internet was made available on campus.
What is McKeldin Library?
The percentage of published courses in ELMS-Canvas during the Spring 2023 semester.
What is 86.4%?
The number of classrooms that our classroom technology team supports.
What is 331?
The number of incidents that the DIT Service Desk responded to during the Spring 2023 semester.
What is 20, 919?
Of faculty, staff, undergraduates, or graduate students, this group hosts the most number of Zoom meetings.
What is faculty (but staff is a close second!)?
The year in which wireless internet first made available on campus.
What is 1998?
The total number of years of Panopto videos that were watched during the Spring 2023 semester.
What is 21 years (or 180,000 hours!)?
The total number of incidents responded to by the classroom technology support team between January 2023 to May 2023.
What is 1,432 total incidents
The most common issue addressed by the IT Service Desk.
What is Manage Passphrase?
The majority of Zoom meetings in Spring 2023 had this many participants.
What is two?
Which is greater? The average hourly download speed or the average hourly upload speed (in gigabits per second)?
What is the average hourly download speed (13.8 gigabits per second vs. 4.0 gigabits per second)?
The percentage of students who log-in to ELMS-Canvas on a typical day.
What is 72.%?
The average time it takes the classroom support team to respond to a Need-Help-Now incident.
What is ~5 minutes?
Of the student, faculty, and staff categories, the group that tends to place the largest proportion of calls.
What are students?
These countries have the most views on the DIT website outside of the United States.
What are India, the UK, China, and Germany?
A network that provides an encrypted and secure connection path from a user's machine to its destination through the public internet is called this.
What is a Virtual Private Network?
The file type most commonly requested to be converted into an accessible format.
What is a PDF?
The month in which the highest percentage of Need-Help-Now incidents occur.
What is February?
The part of the semester that saw an increase in weekend DIT Service Desk help requests (beginning, middle, or end).
What is the end?
The number of Knowledge Base (or Support) articles created and/or revised during the Spring 2023 semester.
What is 553?
The number of Virtual Private Network sessions hosted on a typical day.
What is 3,000?
The days of the week in which students log-in to ELMS-Canvas most.
What are Monday and Tuesday mornings?
The number of AV system upgrades and feature enhancements completed by the classroom support team during Winter Break of 2022 and the Spring 2023 semester.
What is 81?
The number of weekend requests that the DIT Service Desk assisted with during the Spring 2023 semester.
What is 1,463?
What is 589?