Powerful Partners
This one-stop-shop service allows customers to receive cases from several intraoral scanners straight into DLCPM.
Digital Gateway/Hub
This feature offers labs a powerful & comprehensive way to reach out to current or prospect customers with discounts, & promotions.
Campaign Manager
This setting allows doctors to have an up-to-date picture of a case's task schedule in the Customer Portal.
This customer form field is used to determine what version of DLCPM a customer is running currently.
Territory
While in the Recover Deleted Records Maintenance, there are two available options while a record is selected.
Recover and Purge
The Zimbis integration allows DLCPM users to sync certain details from these types of cabinets.
Inventory
The area where email templates are assigned to a specific Lab.
Laboratory Lists - Labs - Lab Templates
This alert option is the only one that refers to the billing email when sending.
Nightly Invoices
Unless specified otherwise, this flag should be set when adding a new contact to ensure they receive email blasts.
Include in Broadcast email
DLCPM's equivalent to Active Directory.
System Admin Program
The 3 domestic shipping integrations.
UPS, FedEx, USPS.
Within Broadcast Email, outside of the selected query or campaign, two flags can determine whether to exclude certain accounts/contacts when sending the email blast.
Ignore Do not send marketing material
This is a collection or accounting email
When a customer has Preferences configured, they will appear in this location at the case level.
Case Notes and Instruction tab
The location and field name of 6 digit number that must be provided in order to trust an IP address.
Practice info
Security PIN
This tool can be used to review the customer's environment when they would like to start preparing for LSA.
Load Schedule Readiness
The Constant Contact DLCPM integration has a minimum sync time of this many hours.
4 hours.
This feature can be used to coordinate and announce training sessions or general webinars.
Education Events.
This option allows customers to set up an automated fee. It is generated during statement creation.
Monthly Recurring Charge
This Call Type must be set for report and/or mass update requests.
Database
This area is used to manage access to queries used throughout the DLPCM system.
Query Security
Credit Card integration with tokenization allows for this type of compliance.
PCI Compliance
This flag tells campaign manager to count discounts towards its metrics.
Promotion discount
This option can be used to reward doctors who sign up for AutoPay.
Prompt Pay Credit
This tool is very helpful in the event that you are epopped on a ticket, you are not assigned to it, but you need to follow up or go back and read through the notes.
Memorize Calls
This admin only option serves as a solution for a user who made one of the columns way too long or to recover a window that went off-screen.
Clear user form positions and sizes