Customer Centered Sales Process
The second step in the Customer Centered Sales Process
What is Greet?
You put these out at open
What are the Bow Flags
This is the trait for Excellence
What is Drive?
This is who you should utilize if a customer is looking to rent a size or type of unit that you do not have
What is your Sister Site?
This is our new Learning Platform
What is Axonify?
The third step in the Customer Centered Sales Process
What is Assess Needs
This is where the in person customers experience begins
What is outside the site (curb appeal)
This is the trait for Teamwork
What is Kindness?
This is the tool you should have with you at the site when showing units to customers
What is the Vacant Spaces List
What is 1977
What is Present a Solution & Answer Questions/Ease Concerns
The tool that is printed out daily that helps plan out the day, captures notes, and helps communicate the days happenings
The Daily Checklist
This is the trait for Integrity
What is Empathy?
The time we should call new opportunities within
What is within 15 minutes?
These seven stars that form a large ladle or spoon-shaped pattern in the sky
What is the Big Dipper
Where the break down of the price occurs
At the unit
Name at least 5 things you look each day that impact the customer experience
1.2.3.4.5.
This is the trait for Passion
What is Positivity?
The song famous by DJKhaled featuring T-Pain, Ludacris, Snoop Dogg & Rick Ross
There are this many colors in a rainbow
What is 7?
The 6 steps of the Customer Centered Sales Process
What is Prepare, Greet Customer, Assess Needs, Present Solutions, Answer Questions/Ease Concerns and Close
The 2000's Artist who sang: "So Fresh, So Clean"
Who is OutKast?
This is the trait for Innovation
What is Curiosity?
The phrase made famous by Jayann at our Fall 2023 District Meeting
This is our District Focus
What is Conversion through Kindness:Teamwork