Oleato
What region of Italy does our olive oil come from?
Sicily
What are the four steps of a coffee tasting?
smell, slurp, locate, and describe
Who is our most tenured barista?
Damon!
What is the shelf life of Oleato olive oil once put into its bottle?
30 days
What are the five parts of the LATTE model?
listen, apologize, take action, thank, ensure satisfaction
Who is our most tenured supervisor?
Jaime Bravo
What types of drinks do we NOT recommend adding a press of Partanna olive oil to and why?
hot water based beverages; because there is no method of infusion
Awareness, empathy, and actions are ways too...
make connections
How do you make a GRANDE cinnamon caramel cream cold brew?
What are the three standard Oleato beverages we are offering?
Oleato Oatmilk Latte, Oleato Golden Foam Cold Brew, Oleato Iced Oatmilk Shaken Espresso
What are the three dimensions of barista approach?
Committed to Customers, Focused on Quality, Dedicated to Each Other
What is the OTW goal for peak?
UNDER 50!!!
What are the three methods of infusing olive oil into a beverage?
steam, shake, blend
What two new forms of recognition have uplifted our partner experience?
Digital tipping and Everyday Uplift
What's Leslie's last name?
Monjarrez-Mojica