Spring Reflection
SUMMER
Drive Thru Excellence
Summer Products
Deployment
100

This tool or report includes the Risk Recovery Recipe and helps build a culture of loss prevention in your store.

100 - What is the Loss Prevention Dashboard?

100

This day is the start of Summer 1 launch for FY23.

100 - What is May 9th, 2023?

100
In order, the 3 expectations of our Drive Thru Customers.

100 - What speed of service, order accuracy and friendly service?

100

Chocolate Java Mint Frappuccino

100 - Blending the perfect balance of coffee, sweet chocolate, and refreshing mint flavours with rich Frappuccino® chips into a smooth treat finished with a layer of Mocha sauce, whipped cream, and Chocolate Cookie Mint Sprinkle.

100

Step 1 for Baristas in deployment and allows for a consistent work method that can be taught and observed; they are the foundation of the work baristas do every day and enables the Starbucks Experience by giving baristas a way to work safely and effectively in stores. 

100 - What are Routines?

200

This important inventory change was launched alongside the updated Inventory App at the end of February.

200 - What is the Custom List Editor?

200

These go into effect May 15th, 2023.

200 - What is the Annual Hourly Wage Increase?

200

The number one indicator of Drive Thru Excellence. 

200 - What is order ready at window?

200

White Chocolate Macadamia Cream Cold Brew

200 - Starbucks® Cold Brew sweetened with Macadamia syrup, topped with a silky, White Chocolate Macadamia Cream Cold Foam and finished with Toasted Cookie Crumble topping.

200

The 6 Deployment Principles 

200 - What is Maintain Customer Focus, Clarify Positions, Work in Routine, Stay Balanced, Reduce Motion, Reduce Waiting

300

A Shift Supervisor wanting to move into a Store Manager role would leverage this to support with building their PDP and to understand their readiness.

300 - What are Development Indicators?

300

During Summer 1, we are moving this from paper check ins to an app format. 

300 - What is the Digital Temp Log App?

300

30 seconds

300 - What the time standard for a customer to be at the speaker?

300

Cookies & Cream Cake Pop

300 - Chocolate cake blended with creamy, sandwich-cookie buttercream and cookie bits, dipped in white-chocolaty coating and finished with dark-chocolate cookie crumb.

300

The 3 tools and resources that Shift Supervisors leverages to understand their plan for their shift. 

300 - What are My Daily, the DCR and the Playbuilder?

400

This is the first step in Prioritizing & Planning.

400 - What is identifying the vision and establishing the goal?

400

Refresher Base is a premium ingredient like lemonade, espresso and milk. Starting 5/9 we will begin charging ___ for additional Refresher Base when a customer orders a Starbucks Refreshers® Beverage with no water. 

400 - What is $1.00?

400

Napkins

400 - What given with each food item?

400

RISE Kombucha

400 -  RISE Kombucha is a Canadian-based company, with a focus on crafting the best-tasting kombucha. Two exciting flavours will join our ready-to-drink products - Fresh Ginger and Peach & Mango.

400

When GO Mode is indicated on the play, the Play Caller delegates the __________ 15-minutes prior to deploying GO Mode, ensuring the store is stocked and ready.

400 - What is Ready-Set-GO Checklist?

500

Plan, Create the Experience and Check & Adjust.

500 - What is SM Pattern?

500

This new portal is available for partners to find answers to common questions about their partner information, pay, benefits and more. Partners have a digital pathway to the Partner Contact Centre (PCC). With the ability to submit and follow up on PCC cases through a catalog of user-friendly webforms, partners can get support without having to make a phone call.

500 - What is the Partner Service Portal?

500

50

500 - What is the goal for Drive Thru times


500

Starbucks® Green Apron Blend

500 - Partners offered up their vision of the perfect cup: sweet, balanced, lightly roasted, and especially delicious over ice. The result is a Starbucks® Blonde Roast blend of exceptional coffees from Latin America and Africa. It is soulful and essential, bright and inspiring – just like the baristas whose pride and passion it celebrates.

Notes of Honey Bell Orange & Graham Cracker

500

Step 1 for Store Managers in STE for Deployment.

500 - What is Create a Plan for deployment?

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