AS400 Screens
It's the screen that shows you the recent ticket count/sum($) by partner
CUR
True or False: An account can request a UCC release with a small balance
False
It's the cutoff for WEEKLY merchants to stop banking?
Monday AM before 10:30am
It's the three people who should always be CC'ed in a deletion reply (besides the merchant)
AE, SAM, RM
It's the screen to see/adjust the exit rate on a MCA account
WHM
It's the team that would verify the MID# if a disputed dine comes from AMEX/V/DC/MC
IPC
It's the screen to check if an account is in Legal
DAL
True or False: A merchant can send a deletion with a small balance
False
It's the screen that allows you to view the rejected debit date, amount and reason?
REJ
It's the formula to calculate cash value for a repurchase
RTR / RATIO
It's the CLO partners. (Hint: there are 5)
DOSH
VISA W/UBER
EMPYR
AUGEO
AFFINITY
Is this an acceptable deletion? "Is it possible to cancel this?"
No
It's the screen to see if a merchant is opted into reading CC transactions 90 days after deleting
OPT
Its the number of MUPs you will need to have for a Specified Percentage Amendment (MCA)
3
It's the screen in AS400 to see recent dines (which may not be on the statement yet)
RGT
Merchant is on missing tickets and requests to delete. They state that they are closed permanently due to COVID - does CS process the deletion?
No - Retention
It's the screen to update the website for the merchant
MED
It is the template to use when there is no contact logged in SF for 2 weeks.
COVID Template
It is the person who needs to approve refunds <$500 and the person who needs to approve refunds >$501. (Two People)
DVP and Steve
Sales asks us NOT to charge the ETF. Who approves this?
DVP