Promos
Sprint Forward
TEP +
Tools
Potpourri
100
Which Promotion requires you to port in every line to receive the credit
What is Half off GS8 promo
100
Name 3 of the top perks for prepaid
No credit check No act fees No late fees No commitment Sprint Graduation after 12 months for prime status
100
How much cloud storage do you get with TEP plus support
25GB
100
What is the name of the tool that allows employees to seek extra perks for doing their job
What is sprint rewards me
100
What program pays both new and existing customers and walk me through as a customer how it works.
What is Referral program existing customer registers Sends email to new customer New customer accepts email and code promotions New customer registers after 48 hours
200
Explain the latest J3 offer setting customers expectations on cost, time line, and any other important details.
Free after gift card / Need to register at sprint.com/phonesonus within 30 days/ customers must be active for 60 days and get gift card 3-4 weeks after 60 days need at least 2 phones one being a new line
200
How many lines in Sprint forward receive auto pay and how much of a discount does that equal in total with 5 lines?
What is only primary line of $5
200
What are the two different ways to access american based Tech experts from your phone every day of the week (included in TEP plus price)
What is Tech expert app or sprint.com/protection
200
What is the name of the tool that generates retention tools and add a line opportunities
what is the NBA tool
200
What is the easiest solution for poor reception at home or in building
What is wifi calling
300
How can a new customer get a plan for 4 lines 3 Handsets and 1 tablet for $115 for the first year and only $25 more the second year? Also What other benefits could they also get.
First year with 3 J3 emerges after receiving gift card and paying off devices with auto pay on unlimited freedom plan = $90 for 3 lines. Tablet and unlimited plan = $25 after credit for tablet. year 2 with auto pay and AAA first 3 lines are 115 and tablet is the same. Customer also gets $400 gift card and renewal of AAA classic membership second year
300
What are the two price points and what are three selling features?
What is $45 and $65 Mobile hot spot unlimited international texting Auto pay discount for single lines or primary line caller id, call forwarding, voicemail, three way calling, call waiting Graduation eligibility
300
How many times can you have a screen repaired at a reduced deductible
What is unlimited times
300
What is the name of the sprint provided tool to help set customers expectations for MRC and Promotions and show me how to pull it up
What is share and compare
300
Name 3 benefits of Sprint Global Roaming Plan
In over 100+ countries Free 2G internet Free text messaging Voice at .20 cents a minute Low cost LTE data at $5 a day or $25 week
400
which cell phone partner has 3 different promo's of Over $200 or more in savings and what are those promotions.
Who is LG $240 New lines with LG V20 $344.50 off new or upgrade on LG G5 $354 off New lines of LG G6
400
how much mobile hot spot do the 2 new plans offer
What is 4GB plan max of 4GB unlimited up to 8gb Max
400
How much does it cost for the first two mechanical or electrical breakdown claims
What is free and than $25 for each claim after that
400
What tool in ISC allows you to see the latest promo's and by clicking on the actual promo shows you the detail of that promo / show me on the computer
What is the whats happening tool / click on that promo
400
In a skills drill you are a sales rep and i am customer who has 2 lines, sell me on adding a 3rd handset line using our current promotions maximizing value
Leadership judged Looking for free J3 and AAA discount.
500
Quote a 4 line deal with 2 iphones 7 32GB 1 se and 1 Ipad mini 4 16gb all new lines with 2 porting in on unlimited freedom plan
What is first iphone $27.09 second free, se $16.67, Ipad mini 4 $8.33, Unlimited freedom 3 lines $90, Tablet plan $25 with auto pay = $167.09 second year goes up to $207.09 with auto pay
500
how much of a discount does each line 2-5 get on a sprint forward family plan?
What is $15 per each line from line 2 to 5 total discount on 5 lines with auto pay 1st line $5 2nd $15 3rd $15 4th $15 5th $15 =$65 total This would mean each line would only be $52 a piece
500
Give us your best TEP Plus pitch without using the term Insurance
Leadership determines
500
what is the name of the tool that gives customer leads and what is the pitch for your associates to get customers in
What is Salesforce
500
Name all the steps in the sales process
Personal greet and conversation Business or personal NBA Account Review (RMS) Quote with Value phone Quote with higher end if applicable Offer Tablet Accessory bundle SPS from RQ4 Referral
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