Organization
Tools
Trouble Tickets
Amazon
Reference
100

T4


Trouble Ticket Triage Team

100

KNet

Knowledge Network

100

CC

Carbon Copy

100

SLA

Service Level Agreement

100

SOP

Standard Operating Procedure

200

SPS

Selling Partner Support

200

PWF

Paragon Work Flow

200

SIM

Simple Issue Management

200

ASIN

Amazon Standard Identification Number

200

SKU

Stock Keeping Unit

300

GCC

Global Command Center

300

MLR

Merchant Listing Reports

300

CTI

Category Type Item

300

3PS

Third-Party Seller

300
SC

Seller Central

400

DEI

Diversity Equity and Inclusion

400

ILP

Interactive Listing Platform

400

CTK

Centralized Time Keeping

400

VCC

Virtual Contact Center

400

BONSAI

Brand Organization Naming Statistics And Inference

500

CTPS

Customer Trust and Partner Support

500

LDR

Listing Defect Report

500

SMF

Smart Form

500

VCCM

Vendor Central Contact Management 

500

ACES

Amazon Customer Excellence System

M
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