Care Delivery Model
Ways we involve patients and families in their plan of care.
What is Nurse to Patient?
Examples: Whiteboard use, Bedside handoff, Coping plans, Use of Childlife/Family Experience
An example of Engagement
What is recruitment and retention? (hiring events, pediatric nurse week)
What is Professional Outreach? (camp nurses, community outreach)
What is Recognition? (FishBowl, DAISY, Hope&Will)
My Path redesign improving nurse practice
What is career advancement?
Our CNO (Chief Nursing Officer)
Who is Linda Cole?
To make kids better today and healthier tomorrow.
What is our Mission Statement?
Examples of work-life balance promoted at CHOA
What is Strong4Life? (Nurse to self)
Other examples in ED? flexible schedule options (various shifts, weekend option, seasonal), meeting call-in options, EAP, concierge, back-up childcare
An example of Healthy Work Environment?
What is Staffing? (CSO, weekend option, seasonal, incentive pay, skill mix, TLs, CN/ANM availability)
What are Resources? (TLs, CNs/ANMs, paramedic/tech/RTs, IV team, House Supervisor, Code Purple, Equipment and Technology, Ethics Program, Float staff)
24 hour ultrasound availability
What is an example of improved nurse practice environment in the ED?
Describe Scottish Rite in one word
What is....
Our Professional Practice Model.
What is CHILDREN?
Example of the ED's relationship with other units at CHOA
What is Nurse to Colleague?
Examples? POP process, Code Blue, IV team, RN cross-training, Shared Nursing Leadership
Examples of Improving Outcomes?
What is culture of safety? (OINZ, Safety Coach)
What is Patient Outcomes? (NSIs)
What is Quality Improvement and Efficiency? (Process improvements, budget)
Process initiated in the ED to improve door to drug times.
What is the POP process?
Largest challenge or barrier you currently face working at CHOA
What is....
Best care...healthier kids
What is our Vision?
Ways we educate patients and families in the ED.
What is Nurse to Patient- Patient and Family Education?
Examples? MDI teaching, discharge instructions, new medication education, cast care, use of video
Example of Development
What is developing staff? (ceritifications, advanced degrees, career advancement)
What is teaching others? (precepting, orientation)
What is developing others? (mentoring program, peer feedback, performance reviews)
ED practice change sited in the magnet document as improving overall patient satisfaction ratings.
What is triage redesign? (reduced LWBS/improved patient experience)
How you introduce yourself to an appraiser
Smile!
First and last name
Role or title
Unit you work
Education and certifications
Nurse Sensitive Indicators
What are HACS (CLABSI, CAUTI, Falls with Injury, and Pressure Ulcers)?
Definition of Care Delivery Model at CHOA
What is relationship based care-our key relationships with patients, colleagues, and ourselves
Example of Leadership
What is Shared Leadership? (unit councils, committees)
What is transformational leadership? (charge/team lead training)
What is nursing strategic plan? (multi-year goals and initiatives)
New supply resource available to protect staff based on evidence-based research
What is protective equipment for aggressive behavioral health patients?
Your magnet PRIDE story-tell us about a time you are proud of!
I'm proud of....
The professional organization that grants magnet designation.
What is ANCC? (American Nurse Credentialing Center)