Auth log or Website Review?
What is required for an ATM review?
Auth Log
Overcharge- Visa
what is. 12
Truth or False:
Carrots were originally purple.
Answer: True
Explanation: Wild carrots were purple, yellow, and white. The familiar orange carrot was cultivated in the Netherlands during the 17th century.
Which action is used to identify documents on the newest account?
What is: What is INV: Onbase Docs Reviewed - Lost Acct
Can you guess who is this organized??
Who is.. Matthew Cronin
What Guideline is required for Not as Described?
What is: None
What is the reason code for Non-Receipt MasterCard?
What is. 4853
True or false:
Your nose and ears never stop growing.
Answer:True
Explanation:While most bones stop growing after adolescence, cartilage continues to grow slowly throughout life. Ears and noses are largely made of cartilage.
If a claim was started on 5/3 and merchant credit was issued on 5/02 BUT not pulled in until 5/20 which action ACK or INV, would you place your notation on?
What is:
Both, since the credit was issued on 5/2 it should be notated on both ACK and INV actions not the date it was pulled into the claim.
Guess who... Is a permanent makeup artist?
Who is: Christine Ojenda
What guideline is needed for a claim that does not need a full investigation?
What is: None
Duplicate processing/PBOM- MasterCard
What is.. 4831
True or false: The voices of Mickey and Minnie Mouse, got married in real life?
What is True.
What action is used to deny the summary.. If ch did not cancel with the merchant? and what is the correct corresponding letter?
What is RES: Deny Rvw- CH Must Cancel w/ Merchant,and Requested letter 578.
Guess who. is lighter than air but still wears a parachute?
Who is.. Subrena Trowers (She has been skydiving)
What is the guideline for Duplicate processing and why?
What is: Auth log and to identify a true duplication.
What reason codes require an auth log review Visa?
What is. Overcharge 12, Duplicate processing 12 and ATM 13.
True or false:
Elephants are the only animals that cannot jump.
Answer: False
Explanation: Elephants, hippos, rhinos, and sloths are all physically unable to jump. Elephants are simply the most famous example.
We are unable to determine a billing error but we did not send a letter to the ch for more information, which denial summary should be used?
What is: RES: Deny Rvw- No Billing Error
Woof! Our names are Dolce Gabbana, Fendi and Saint Laurent. Can you guess who our mommy is??
Who is... Jalisah Rodriquez
For an OVERCHARGE dispute reason what guideline is needed? and what is being reviewed to determine if the appropriate entries are matching or not?
What is: Auth Log and to determine if the auth log review matches, is the trans auth code and the dollar amount.
In First Dispute, when entering the Dispute reason what is the Duplicate processing reason code Vs the one that needs to be notated? (Visa)
What is. 82 and notation requires a reason code of 12.
True or false:
The 100 folds in a chef's hat represent 100 ways to cook an egg?
What Is True.
Ch is disputing 3 transactions from Pop Shelf 4/19/26 12.50, 4/26/26 58.95 and 4/30/26 106.29. The merchant issued credits 5/5/26 5.26, 24.86, 106.29, which merchant credit summary would be used?
What is RES: Deny Rvw- Merchant Issued Part Crt 4/19/26 12.50, 4/26/26 58.95 RES: Deny Rvw- Merchant Issued Full Crt 4/30/26 106.29
Riddle: Guess who, holds a universe in her hands, yet weighs almost nothing, she can't change your fate, but can help you change your mind.
Who is.. Rainn Moon (She's learning to do Tarot Card Reading's)