SRU Mission
RC 101
Communication Barriers
Perceptions of Health
Basic Communication
100
Provides personal support to wounded, ill or injured Soldiers
What is the SRU
100
Risk Communication is Public Affairs?
What is no.
100
Things that get in the way of a message being received
What are barriers
100
True or False: Our understanding and interpretation of health is created and developed by our society
What is true?
100
What should you do to let someone else know that you heard what they said?
What is summarize what they said
200
Soldiers assigned to the SRU require at least ___months of care?
What is 6 months
200
True or False: When something is familiar it is often perceived to be less risky?
What is true
200
The ways of life including arts, beliefs and institutions of a population that are passed down from generation to generation
What is culture?
200
How something is interpreted and understood.
What is perception.
200
Sender, message, receiver, and atmosphere
What is are the four basic elements of communication
300
SRU services are geared to provide care to Soldiers who were _______________.
What is injured in the line of duty
300
True or False: When someone has little or no control over something it is perceived to be more risky?
What is true.
300
What is politics?
300
Which of these factors influence our perception of health;
Our behaviors and lifestyle
Our past level of health
Attitudes about health conveyed by peers, family and the media
Attitudes
What is all of these?
300
One of the key principles of communication in a difficult situation is showing _________
What is empathy
400
My recovery is my fight. I will win my fight to recover as I heal and transition back to the fighting force or successfully into the community with dignity, respect and self-determination.
What is the Soldier mission statement.
400
What is the ability to experience and relate to the thoughts, emotions, or experience of others?
What is empathy
400
Which of these is NOT a barrier:
Gender
Education
Language
Common Sense
What is Common Sense?
400
True or False: People view risk based on facts
What is false
400
True or false:
Difficult conversations are almost never about getting the facts right
What is true
500
How many Soldier Recovery Units are there?
What is 14
500
Of all the variables that determine how stakeholders perceive risks, _______ is the most important
What is trust
500
What is perception?
500
Practice active listening
Be aware of your own biases
Work to understand what the other person is saying
Embrace empathy
Read body language
What are ways to improve your perceptions?
500
Questions that cannot be answered with a simple 'yes' or 'no', and instead require the respondent to elaborate on their points
What is an open ended question