Sagitta
ImageRight
Workflows
Roles/Responsibilities
Standard of Excellence
100

The entry made in the status field for a potential new client.

What is a Prospect?

100

The "Set Task Attributes" function.

What is close a task?

100

The drop-down option that you select when entering a BOR into Sagitta.

What is new business?

100

The ROLE of the associate that is responsible for following up on Inspections

What is Servicer #2?

Acceptable - Portfolio Manager, Portfolio Senior Manager, or Assistant Account Manager

100

The minimum liability limit for Automobile

What is $100,000/$300,000/$100,000 or $300,000

300

This is why we use zero follow up days for activities.

How do we avoid creating activities in Sagitta?

300

3 methods of documenting an account.

What are 1. File notes, 2. Folder notes 3. Note pad

300

This is sent when a client declines the quotes.

What is a closing letter?

300

The ROLE of the associate responsible for policy changes. 

What is Servicer #1.

Acceptable - Portfolio Assistant or Account Coordinator/PLAN

300

Our responsibility when covering for a colleague.

What is complete Customer Service?

500

Next step after completing the Client Detail screen.

What is Input Contact information under the Contacts Tab?

500

These tasks are highlighed in Yellow or Red in the To Do List.

What are Future tasks and High priority tasks?

500

This reason for cancellation should not be used when creating an LPR.

What is Insured Request?

500

Only a resident licensed producer can sign this state specific form for surplus lines.  

What is an Affidavit?

500

This is the deductible for our E & O Policy.

What is $150,000

M
e
n
u