Experiences
It's not what you say, but what is heard.
It's not what you show, but what is seen.
It's not what you mean, but what is understood.
Perception is reality
Priority Mail Express, Priority Mail, USPS Retail ground,
First Class Mail Parcels Retail, Media Mail Parcels,Libaray Mail Parcels
USPS Tracking automatically included
The Maximum amount on a single
Money Order
$1000.00
Issued only to U.S. citizens for International Travel
Passports
used to order stamp stock as needed or a set schedule.
PS Form 17
1)Deliver your 1st Impression, 2)Act with Courtesy & Urgency, 3)Keeping it clean, 4)Delivering the Pride Inside, 5)Transitioning Between the Back and Front, 6)Solutions Are Your Specialty
Six Retail moments that Matter
Insured from .01 to $500.00 no signature required.
For item $500.01 to $5000.00 signature is required
two types of insurance
The time frame when a Domestic Money Order Expires.
NEVER
The USPS sells theses stamps as a convenience to the general public, is on sale from July 1st to March 1st of the following year.
Can not be used for postage, highly collectible by some.
Migratory Bird Hunting and Conservation Stamp
A form Used in International Mail items which include merchandise and has a durable content over $400.00
PS form 2976R
customs declaration
Positive Attitudes, Listening, Communications, Adapting to Change, Product Knowledge, Soliciting Customer Comments, Be the Best.
Building Customer Relationships.
A service that provides customers with proof of mailing, and date and time the item was delivered, or delivery attempted.
Travels with the flow of mail, carriers NO insurance
Certified Mail
A Bi-Weekly publication in which you will find Lost or Stolen Money Orders
Postal Bulletin
Works with the Dept. of Veterans Affairs.
offers an item at no cost, for any deceased Veteran. Limited to one per.individual
Burial Flags.
For postal instruments that exceed $3000.00 in a day.
Money Orders or other Postal products.
OR cashing Money Orders over $10.000.00
in one day.
PS 8105 A
Visual
Verbal
Vocal
The 3 V's
The most secure service the Postal Service offers.
Movement is monitored, from Acceptance to delivery.
and travels under Lock and Key
Registered Mail
These are accountable, are stored under the largest currency on the top part of your cash till.
you are given 3
Bait Money Orders
A service the USPS provides for a fee.
A weekly Priority mail shipment for all mail reshipped to a new address.No less than 2 weeks, not to exceed 1 year.
Usually done on a Wednesday
PFS
Premium
Forwarding
Service
Any time Postal fees are withdrawn from your cash till.
Express Mail Failure.
PO Box keys returns
Services not met
PS form 3533.
your paper trail for the USPS
Squarely face the person
Open Your posture
Lean towards the customer
Eye contact maintained
Relax while attending
S.O.L.E.R.
A Service that may be used with Priority Express, Priority mail,1st class Parcel Retail,USPS Ground Retail, including APO & FPO.
Is used for merchandise for which the sender has not been paid,$1000.00 Max.
COD
International Wire Transfer
Sure Money
Dinero Seguro
A premium service for individuals or companies that need more pick up-times. Pays A fee for it
Caller Service
covers the scope of financial transactions, and provides a running record of receipt controls, stamp accountability, money orders, and other retail products sold.
PS form 1412