Benefit Estimate
Before you provide an Estimate you must
What is Verify Callers identity ?
Documents used for Earnings correction
What is W2 or TAX return ?
Caller Wants to become RP for Bene or Recipient
What is visit FO ASAP?
Cost of SMI Premium in 2023
What is $164.90 ?
Teleservice Center Operating Guide
What is TSCOG ?
WEP
What is The Windfall Elimination Provision ?
Form used to request Earnings Statement
What is SSA-7050-f4
LAF Code and PSY code used for RP development
What is LAF S8 and What is PSY S08 ?
LAF Code for LESSDO
What is S9 ?
Customer Help and Information Program
What is CHIP ?
Query Used to provide Benefit Estimate
What is PBRQ (PEBES) ?
The agency responsible for determining liability for and the collection of FICA and SECA taxes.
What is the IRS ?
Forms used for REP Payee accounting
What are SSA -623, SSA -6230, and SSA 6234 ?
RSFT Code for NH whose MBA is Less then SMI premium .
What is LESSDO
If No response from caller, what is the time frame needed to wait before closing out the call.
What is 30 seconds ?
These years of Earnings are used/needed to provide accurate estimates for Benefits
what is:
Last Year Earnings
This Year Earnings
EST Future Year Earnings ?
SE
What is Self Employment ?
Action Taken When RP calls and is no longer willing to serve as the RP.
What is Send MDW to FO?
Must Be Enrolled in Both A and B in order to have which part of Medicare
What is Part C ?
We encourage the use of online or automated services to complete their business. We provide information and answer any questions that the caller may have about using online or automated services. Provide FO info if needed.
What is Mainframe system is “down” ?
Send MDW to FO to Handle request for Estimate when
What is "Pebes Online not available ?
Earnings for a year are posted by September of the following year.
What is the Lag Period
When Bene's have the option to provide us with the names of individuals who they would like to serve as their representative payee (payee) should they need one in the future.
What is Advance Designation of Representative Payee?
LAF Code for bene who is uninsured/active status
What is LAF U ?
Timeframe in which Caller should be placed on hold before checking back in with caller
What is 2 minutes ?