PLATAFORMAS
COMO SE LLAMA LA PLATAFORMA PARA TEMPLATES
ZOHO
SI UN STUDENT SE QUIERE AUSENTAR POR 1 TERM PERO NO QUEREMOS QUE SE DE DE BAJA, QUE LE OFRECEMOS
LEAVE OF ABSENCE
WHO IS A PART OF THE DBA TEAM
IVET ALFO ANA RENA
what is LOA
Leave Of Absence
what to do if a student calls and they need money
ask finance
PLATAFORMA PARA VER TUS CURSOS
LEARN CENTER
CUAL ES EL GPA QUE NECESITA UN STUDENT PARA HACER DOUBLE UP
3 MIN
WHO IS IN CHARGE OF THE DRP DEPARTMENT
IVET AND CAMILA LOPEZ
What is WD
Withdrawal
what to do if a student calls and they want to wd
do everything you can to keep them if not send them the wd form request via email and let the team know
PLATAFORMA PARA VER TU STUDENT INFO
POPULI
CUAL ES LA GRADE MINIMA PARA PASAR EN DBA
C- O 70%
WHO IS OUR MANAGER
GINA <3
what is a wash
student who drops after census and comes back the next term before census
what to do if a student calls and they don't remember their password
Transfer to IT
PLATAFORMA PARA VER SU GPA
POPULI
SI UN STUDENT QUIERE HABLAR DE DINERO QUE DECIMOS
LET ME TRANSFER YOU TO FINANCE
what is Dannas and Marios department
Undergrad
What is an incomplete
An extension for 3 weeks max
What to do if a student needs confirmation for transcripts
ask the registrar's office (eunique)
PLATAFORMA PARA HACER LLAMADAS
RINGOVER
SI UN STUDENT DICE QUE ESTA ENFERMO Y NO PUEDE POSTEAR POR 4 SEMANAS, QUE PEDIMOS?
MEDICAL PROOF
Dani and Clau
What is a double up
when a student takes 2 courses per term
what to do if a student yells at you over the phone
you can hang up on them and let your manager know so they can be aware and listen to call if needed