Who Moved My Cheese?
Positive Thoughts
Apex
Fedex People
100
The characters Sniff and Scurry are this type of animal.
What are mice?
100
The best day of our work-week!
What is Friday!
100
The number of required monthly Integrations /Advanced products per SSC to meet your goal.
What is 6?
100
The manager of the Western Region SSC?
Who is Steven McCarver?
200
Name the two human characters in the businss fable "Who Moved The Cheese"?
Who are Hem and Haw?
200
Sieze the _____.
What is day?
200
The System SSC's use to enter yearly peformance review.
What is Apex?
200
The Technical Advisor to SSC Computer support.
Who is Kevin Pusey?
300
The name of the Cheese field corridor that the 4 main characters happened upon.
What is Cheese Station C?
300
The present moment is _______.
What is availabe to us?
300
65-72% -this range to ensure the SSC's customer service.
What is Customer Contact time?
300
The Executive VP of Fedex Information Services/CIO.
Who is Rob Carter?
400
The four main characters live here.
What is a maze?
400
Your attitude dertermines your ____.
What is your altitude?
400
Free Fedex applications offered to customers to aid in managing their business. This score is based on 50% or greater of SSC implementation requests.
What are Value Add's?
400
The Sr. Vice President of IT.
Who is Kevin Humphries?
500
This character resists change.
Who is Hem?
500
Destiny is not a matter of chance. It is a matter of ____.
What is choice?
500
Quality Action Teams, Advocate Team, Newsletter Team, Pit Team fall under this category.
What are special projects?
500
In 1965 Smith first proposed his idea of Fedex in this form.
What is a term paper?
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