Acronyms
Managers
Revenue Cycle
100

GSSC

What is Global Shared Service Center?

100

There is nothing "appealing" about this workflow for this manager.

Who is Natalie Bernal?

100

The first step in the revenue cycle, where patient information is collected and insurance eligibility is verified.

What is Patient Registration?

200

SOW

What is Statement of Work?

200

This manager spends quality time doing charity.

Who is Richard 'Ricky' Benoit?

200

This process involves reviewing claims for accuracy and completeness before submission to payers

What is Claims Scrubbing?

300

VLT

What is Virtual Live Training?

300

Cash is King for this manager.

Who is Maryann Diaz?

300

This term refers to the amount a healthcare provider expects to collect from patients and payers after contractual adjustments.

What is Net Revenue?

400

VDI

What is Virtual Desktop Infrastructure?

400

This manager is taken care of the Bills.

Who is Amy Owens?

400

This metric measures the percentage of claims that are paid correctly on the first submission.

What is Clean Claim Rate?

500

CSA

What is Confidentiality Security Agreement?

500

Not sure if your authorized for your stay at the hospital or if your ins is valid, this manager knows how to find out.

Who is Lindsey Lohr?

500

This key performance indicator measures the average number of days it takes to collect payment after a service is provided.

What are days in accounts receivable (A/R)?

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