SSGs
When are timesheets due?
Sunday at 10 am
How often should you check MentorHub NU?
Daily
What college do we work with?
DMSB
What does SSI stand for?
Student Support Initiative
What is the NU mascot's name?
Paws
What are the SSG hours?
M-F 8:30am-8:30pm
What is considered an escalated check in?
6+ (or 7+)
What does DMSB stand for?
D'Amore McKim School of Business
What cohort of students do we work with? (first years, second years, grad students?)
First and second years, expanding to transfer students as well
What college did NU recently merge with?
Mills college
Where are all of the training modules posted?
Canvas
Are you expected to respond to a learner if their check in score is less than 5?
Yes
Does DMSB offer both grad and undergrad programs?
Yes, certificate programs as well!
What are the SC hours?
M-F 8:30am-5pm
What is co-op short for?
Cooperative education
Who should you ask if you are not sure how to respond to a learner?
Your SC (me)
Should you respond if a student emails you to your NU email?
Yes
How many countries are DMSB undergrad students from?
About 100 countries, according to the DMSB website
What does AD stand for?
Associate director
How many clubs does NU have?
Over 400
What is our Teams page called?
Student Success Guides SU 22
If there is a mental health/safety concern with a learner, what should you do?
What is Mosaic?
NU has a peer to peer community called Mosaic for building/learning to lead communities
Where is our office located?
Stearns
How many NU PhD programs are there?