Definitions
What is a stakeholder?
Someone affected by a project
Give one example of an internal stakeholder.
Employees
What does engagement mean?
Involving people in the project
What is the goal of stakeholder analysis?
→ To know who matters most
What is stakeholder analysis?
Studying stakeholders to know who is important
Give one example of an external stakeholder.
Customers
Name one way to engage stakeholders.
→ Meetings, updates
What’s one good result of managing stakeholders well?
→ Project success
True or False — Stakeholders can only be inside the company.
False
Who is most affected if the project fails
Customers
Why engage stakeholders early?
→ To get support and avoid problems
Why include unsupportive stakeholders?
→ They can block success
Name one type of stakeholder attitude (supportive, neutral, ___?).
Unsupportive
Who might not care much at first?
Neutral stakeholders
Which stakeholder is hardest to work with?
→ Unsupportive
What kind of info is collected about stakeholders?
→ Their needs and influence
Why are people skills important in projects?
To work well with stakeholders
Why is a regulator powerful?
They approve or stop projects
Name one skill for engagement.
→ Communication
How do you check if stakeholder management worked?
→ Ask if they are satisfied