EC-071
What can a business be described as?
An organized effort to produce goods and services
What is an important function of mid-level management?
Serving as a link between top-level and first-line management.
People who work to produce goods and services are known as
human resources
What must every business accomplish?
Produce or provide goods/services
Managers must be able to _______ if they want employees and their business to be productive.
Communicate clearly
The part of staffing that involves seeking out and attracting potential candidates is called
Recruiting
Having positive customer relates results in
Happy Customers
Taking care of the responsibilities associated with having employees.
Another pool business owner helps a new pool business owner add chlorine and drain the old water from his new pool is demonstrating.
Technical Skills
What is Orientation an example of?
An on-boarding activity
True or False: To build positive customer relations, a business must be aggressive
False; They must be proactive.
What would be an example of outsourcing?
Hiring an outside firm to perform its marketing
What would be an example of top level management job titles?
President, senior vice president and chief executive officer
Which would be a compliance issue:
Minimum wage
What is the primary business activity of marketing?
A business meeting customers' needs by offering appropriate products.
Looking at the organization as a whole and understand how the carious parts of the organization are interrelated is demonstrating
Conceptual skills
True or False: All employees make only positive impact on a business.