Life Skills
This is based on inner strength and begins with trusting your ability to reach goals
What is self-esteem?
The impression one projects through both their outward appearance and conduct in the workplace is known as this
What is professional image?
The basis of all long lasting relationships with clients and coworkers
What is communication?
This is necessary for virtually every function of the cells and body
What is water?
These are the methods used to eliminate or reduce the transmission of infectious organisms from one individual to another
What is infection control?
Every product used in beauty and wellness services contains a type of this
What are chemicals?
This type of goal takes a year or more to reach
What is a long-term goal?
A personal calling card displaying talents and work for potential employers and clientele
What is a portfolio?
These clients can greatly affect the shops flow causing setbacks in the appointment calendar as well as making beauty professionals late for other services
What is a tardy client?
This is the procedure for identifying a possible allergy and a client
What is a patch test?
This is the process that destroys all microbial life, including spores, generally with the use of an auto clave
What is sterilization?
An allergic reaction caused by a salon re-packaged product may be subject to this type of legal action
What is malpractice?
The term for delivering critical information in a tactful way is called this
What is diplomacy?
Meeting with a client to determine desired outcomes takes place during this step
What is a client consultation?
This is considered a legal document
What is a release statement?
This medication has been overused to the point of creating resistant bacteria
What are antibiotics?
this is the transmission of pathogens through touching, kissing, coughing, sneezing, and talking
What is direct transmission?
This is a substance that causes an increase in cellular mutations and may cause cancer
What is a carcinogen?
This study tool consists of the first letters in a series of words
What is an acronym?
Listening then repeating the clients needs and concerns
What is reflective listening?
This is a nonverbal communication, such as crossing your arms and frowning
What is body language?
This is a hypersensitivity disorder of the immune system
What are allergies?
This is the most common bacteria that affect humans and are routinely found in our environment, although most strains do not make us ill
What is staphylococci?
This is the number of categories on the SDS found in uniform format and order that must be followed by all manufacturers
What is 16?
A combination of understanding, empathy and acceptance is known as this
What is sensitivity?
This ethic involves taking pride in one’s career and committing to excellence on the job
What is work ethic?
This is also known as a client questionnaire
What is an intake form?
This is the USDA’s list of five basic food groups
What is MyPlate?
This regulatory agency is responsible for setting the guidelines for licensure and enforcing job conduct
What is the state regulatory agency?
In 2015, the Material Safety Data Sheet was replaced by this
What is the Safety Data Sheet?