One - Stepper
Crisis Mangement
Duty Expectations
Alcohol & Drugs
What if...
100
Sometimes there really is only one step and it is 

What is Call the DOD for further instructions 

100

What is the first thing to do during a fire alarm?

What is call Campus PD and notify the DOD.

100

What must you do every hour while on duty?

What is Conduct a round of the entire building and record findings in the duty log.

100

 Are RAs allowed to touch drugs or paraphernalia?

What is no- never touch them , you can always contact DOD 

100

What if one of your residents comes to the duty desk with a bloody nose, and is having trouble speaking in full sentences and standing up?

What is call campus police to have the student medically evaluated, notify the DOD, and ensure if the student is transported to the hospital they have receive a "Transport" Form 

200

There is a "strange" man walking around the building knocking on doors

What is a safety concern

200

When should Campus Police be called?

what is for life-threatening events, major medical issues, or physical altercations.

200

What should you document throughout your rounds of your building?

What is any maintenance concerns, resident issues, or incidents.


200

What should you do when alcohol is found in a resident’s room?

What is inform the residents of the violation, take photos, and document the situation.

200

What if a parent requests you to do a wellness check on their student and provide them with the exact location of their student?

What is Refer the request to the DOD and do not confirm or deny the student’s location. This is a violation of FERPA laws. 

300

A news reporter asks you to comment on the new residence hall being built down the hill , what do you do?

What is do not comment or speak to the reporter, and contact DOD ?

300

What is the RA’s role during major weather emergencies?

What is Direct students to shelters, use THD to confirm resident locations, and inform the DOD of complications.

300

What’s the procedure if the DOD doesn’t answer during a check-in call?

What is leave a voicemail with your check in including your name, building name, if you have a duty partner- their name 

300

What is the policy for guests in Gallaudet and James consuming alcohol?

Guests and residents must all be 21+ with alcohol under the allowed amount.

300
What if I walk into a room and the smoke head is covered?

What is take a photo, notify Campus PD, inform the resident, and call the DOD.

400

A student discloses to you that they recently found out they are pregnant,

and are excited for themselves and their partner who is very supportive. What type of report are you writing for this?  

What is a Title IX report?

400

What’s the procedure if a student suffers a significant injury or illness?

What is collect student information, notify Campus Police, inform the DOD, and follow up with the student.

400

What tasks must you refrain from planning during duty?

What is any tasks that could prevent you from responding to resident needs immediately including intense homework policy , personal Facetime calls, friends visiting including other Resident Assistants 

400

In what scenarios must police be involved with alcohol ?

What is large parties or when underage individuals are involved in a 21+ space.

400

What if I drop the master key down the elevator ?

Notify the DOD immediately, document the loss, and follow up as instructed.

500

When should you call the DOD for a maintenance issue?

What is for emergencies like floods, broken locks, or large spills.

500

What should you do in the case of a building evacuation?

What is ensure all residents are 65 feet away, monitor access points, notify the DOD, and re-enter only at Campus PD’s direction.


500

What is the procedure for entering a room when a resident is not present?

What is you must enter the space with an other residence life staff member using the master, and leave a notice of entry form

500

What should you do if you smell marijuana but don’t see drugs?

What is report the odor to the DOD and document the situation, then have an authentic honest conversation with the residents about smell, and what our drug/cannabis policy is


500

What if I am on a round and two students start to fight in the stairs as I am walking down them , and tell me to leave them alone ?

What is call Campus Police first, then notify the DOD.

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