What is the standard for phone conversion?
60%
What is the standard for vacant electric?
$20
What percentage of work orders must be fixed on the first visit?
95%
What percent of renewals should be at the established rate?
100%
What day is rent due on?
1st
What is the standard for email conversion?
40%
What is the maximum expense per unit for properties older than 10 years?
$90 per unit
10-12
At 120 days, what percentage of renewals should be renewed?
30%
Never, except NC for RBS
Where must appointments be written before entering into your Funnel calendar?
planner
What is the standard invoice total for Wilmar?
$250
How many work orders must be done in 8 hours at a property more than 10 years old?
24
What percentage of renewals should be renewed at 90-day?
50%
Checks are no longer accepted after which day of the month?
GA, IL, OH, TX and FL?
KY, NC, TN and MN?
CO?
8th, 10th, 15th
Who approves a Human Directional?
Region Head
What is the standard number of items on a Lowes invoice? How many is the maximum?
3 is standard, 5 is maximum
What is the cleaning cost per unit for a two-bedroom apartment?
$100
What day of the month should door hangers be put out for 150 day inspections?
10th
After how many NSF checks in a 12-month period are personal checks not accepted?
2
What is the standard cost per paint?
$30
What is the maximum budget for plumbing each month?
$300
If a property is less than 10 years old, how many apartments must be maintenance, painted, and carpets cleaned per month?
23 maintenances, 23 paints, 100% carpet cleans
At 150 days, ___% of the renewals must be renewed and ___% of unit inspections completed by the end of the month. 100% by ____ (what date?) in the 90 day month.
15%, 30%, 10th
What day are accounts sent to the attorney for evictions?
GA, IL, OH, TX and FL?
KY, NC, MN?
CO?
TN?
8th, 10th, 15th, 20th