Waste
This type of waste happens when mistakes require rework or cause harm.
What are errors/ defects?
Standarization helps make work the same each time, which prevent this.
What are mistakes?
A process map is a toll that shows all the steps in this.
What is a workflow?
Standarization helps eliminate type of error caused by inconsistence practices.
What are mistakes/defects?
In Lean, improvement are often driven by this group instead of executives.
Who are front-line staff?
Waiting, overproduction, and transportation are all examples of what?
What are the 8 type of waste?
A list of steps that staff folloe the same way every time is called this.
What is a checklist?
Diamonds in a process map usually represent this.
What is a decision point?
By making tasks routine and reliable, standardization helps improve this key operational metric.
What is efficiency?
The bottom-up approach encourages employees to identify and fix these.
What are problems or wastes?
This type of waste occurs when staff move around excessively because materials or information aren't in the right place.
What is motion?
Standardization makes training easier because staff can rely on these.
What are clear instructions?
In process mapping, this symbol is used to represent the start and end points.
What is an oval?
Standarization support training and onboarding by providing these to new staff.
What are clear expectations?
What staff gather to analyze a process and suggest changes together, they are practicing this principle.
What is continuous improvement?
When patients fill out the same form multiple times, it is an example of this type of waste.
Wat is overprocessing?
When work is standardized, patients receive this type of care.
What is consistent care?
Creating a process map often reveals this hidden element that slows work down.
What are bottlenecks?
Standardization makes outcomes more predictable by reducing this.
What is variation?
Bottom-up leadership creates this type of culture, where staff feel safe to share ideas.
What is a culture of empowerment?
This type of waste happens when employees' ideas, creativity, or skills are not used.
What is unused talent?
Standardization reduced this, which makes outcomes more predictable.
What is variation?
This advanced Lean tool creates a "current state" and "future state" view to identify improvement opportunities.
What is value stream mapping?
Ultimately, the balance standardization seeks is between flexibility and this.
What is reliability?
When staff lead improvements, leaders act more like these, guiding and supporting instead of dictating.
What are coaches or facilitators?