Stanly County 911
When did the Stanly County 911 center begin?
March of 1994
Your power goes out during a storm and its after hours for you power company.
No, we are unable to handle any power issues.
Someone has fallen and they hurt their wrist, they are okay but will need to go to the hospital.
Medics/Ambulance
What does CAD stand for?
Computer Aided Dispatch
How many monitors does each console have?
5 monitors are used at each console
3 Computer Screens, 1 Phone Screen, and 1 Radio Screen
What departments are handled by the 911 center.
Police, Fire, and EMS. Not all centers handle all first responders.
You are having a dispute with you neighbor over property line.
No, you should not call 911 unless there is an immediate threat of life.
You see someone driving down the road going really fast and swerving in front of other cars
Police/Law
What is the program we use for medical calls?
ProQA
How many people were in the Comm Center?
4 people (One was in training)
What kind of rotation do Stanly County telecommunicators work?
They work a 2,2,3 rotation.
There are sparks coming from the power lines above.
No, you would contact the power company.
You see someone walking around in the parking lot looking into multiple cars, they have even tried to open a few of the doors
Law/Police
What are the most common calls 911 centers receive?
Disturbances: which can include noise and other non life threatening issues
How many consoles were in the center?
6 Consoles
Do we handle all the calls for the whole county?
Yes, the com center handles all 911 and admin calls for the whole county of Stanly.
You are eating at a restaurant and someone starts having chest pains and you think they may be having a heart attack
Medics and Fire
The fire department have medically trained personnel and normally the fire departments can get there fast than medics.
Do 911 telecommunicator's have to go thru any training to become certified?
Yes, telecommunicators must get their Sheriffs Standard certificate within the first year of service.
What side of the console is the radio and phone screen on?
Left Side
There is a large apartment building that is on fire
Fire Medics and Law
Think about how some people may need a medic and also traffic control so it would be helpful to have police there too.
When was the first call to 911 placed?
February of 1968
How many keyboards were at each console?
Two