Routines
Barista Training
Beverage Routine
Food Safety
Customer Connection
100

Aerating 

What is one major step in the milk steaming routine

100

How long a shot of espresso last

What is 10 seconds


100

First step of the beverage routine

What is steaming milk

100

Morning, Mid, Night

What is when temps should be done


100

36

What is our current connection score

200

Finish and connect

What is Major in the cafe order routine

200

The number of knowledge checks in a barista training plan.

What is 3 knowledge checks

200

Number of shots in a grande flat white

what is 3 shots 



200

5 days

What is the expiration for bases and infusions


200

Required on every single cup

What is the customers name 


300

The brewed coffee routine

What is Major step 1. Reset, major step 2. Grind, major step 3. Prepare, major step 4. brew

300

The amount of different areas learned

What 4 areas

300

4 shots of espresso and water

What is a Venti americano

300

30 days

What is the expiration for syrups 

300

The behaviors of the Starbucks Experience

to be recognized, included, appreciated, supported, delighted

400

7 a week, different each day 

What are station assessments 

400
5 green apron behaviors
Welcoming, genuine, knowledgable, considerate, involved
400

Salted Cream Cold Foam Cold Brew

What is 

-Caramel syrup, cold brew, salted cream cold foam

400

7 days

What is the coffee life span

400

Our main goal in every interaction

What is The Starbucks Experience


500

Blended beverage routine 

What is Major step 1-8 and key points (see printed sheet)

500
The "Just say yes" policy
What is Just say YES!
500

1L of Heavy Cream, 350mL Vanilla Syrup, 600mL 2% Milk

What is the sweet cream recipe

500

The first thing you do when you walk into the kiosk 

What is WASH YOUR HANDS 

500

To inspire and nurture the human spirit-one person, one cup, and one neighborhood at a time

What is Starbucks Mission

M
e
n
u