Transfers
Eligibility
Medical Plan Levels
Definitions
Security
100

A partner who wants to access their initial eligibility hours should be transferred to....

What is the PCC?

100

240 paid hours, over 3 full consecutive calendar months is the definition for...

What are Retail Hourly initial eligibility requirements?

100

Only plans that offer an HSA

What is Bronze and Bronze Plus?

100

The percentage of costs you pay for eligible expenses after you meet the deductible

What is Coinsurance?

100

Partner needs to reset online password, CCR informs them they can change it via...

200

A partner with questions about IVF benefits should be transferred to

What is a Fertility Advocate?

200

1st of the month, following 60 days of employment is the eligibility requirements for what type of partners?

What is eligibility for Shift Supervisors, Salaried and Non-Retail partners?

200

Plans that offer copays for non-preventative office visits

What are Silver, Gold, Gold II, and Platinum levels?

200

Once a covered family member meets the individual deductible, the coinsurance will begin for that person. 

What is a Traditional Deductible?

200

What is required by a CCR if a partner needs to update an email address? 

What is sending a One Time Code (OTC)?

300

A partner with questions about Gender Affirmation Surgery should be transferred too...

What is a Gender Affirming Care Advocate?

300

520 paid hours across a specified 6 month period

What is Ongoing Eligibility?
300

Level(s) that is/are unique to California

What is Gold II?

300

The entire family deductible must be met before coinsurance will begin for everyone in the family.

What is a True-Family Deductible?

300
This person can only designate beneficiaries on a specific level of security

What is the account holder and what is level 4 (fully- secured) Security?

400

A partner who has questions about bean stocks, 401K, and SIP should be transferred to...

What is Fidelity?

400

1st day of the month after four consecutive weeks of employment and having received at least 80 TOTAL hours in a consecutive four-week period is the definition for..

What is Retail Hourly Initial Eligibility for a Hawaii partner?

400

Type of plan requires a PCP to be designated

What is an HMO?

400

Generally covers care from in-network doctors and hospitals only, and sometimes requires a referral from a PCP in order to see specialists.  

What is an HMO?

400

CCR can update address for inactive partners on level...

What is Three or Alternate Security?

500

A partner who is on a Disability LOA for 27+ weeks should be transferred to...

What is UNUM?

500

If rehired within 13 weeks and had benefits prior to separation, benefits will resume...

What is first of the month following rehire date?

500

Plans that offer 100% coverage on preventative care

What is Bronze, Bronze Plus, Silver, Gold, Gold II, and Platinum?

500

Generally covers care both in and out of network.

What is a PPO?

500

CCR is making an outbound call for an appointment, they must state that in the beginning of the call... 

What is they are on a recorded line? 

M
e
n
u