Logging In & Setup
To log into StarRez Web, staff click this blue button labeled for UMBC employees.
What is UMBC Staff SSO Login?
In the Front Desk module, you can check in guests, issue resources, and do this with visitors who are leaving.
What is depart a visitor?
A temporary card is an example of this type of item in StarRez.
What is a resource?
The status a package gets once a DA has given it to the resident.
What is Issued?
A resident says they lost their key. You locate their profile in Main and issue a temp card. Name one additional system you must use after issuing it.
What is Onity?
This is the first thing you should do before your first shift so StarRez Web is quick to access on your personal computer.
What is Bookmark the URL?
Before creating a new visitor profile, you must first do this to avoid duplicates.
What is search for them in the system?
This status means a resource has been issued to a student but not yet returned.
What is Out?
This package status means it’s being processed to be sent back to the sender.
What is Returned to Sender (RTS)?
You search a host’s name and find their guest already in the system. Which visitor reservation status should you select for check-in?
What is Arrived?
This short code is required to access StarRez Mobile on duty phones or iPads.
What is a PIN?
When assigning a visitor, you must select this academic detail before finding their host.
What is the academic term?
This StarRez module is recommended for issuing resources like vacuums or temp cards.
What is Main?
When receiving parcels, the tracking number is entered by using this tool.
What is a scanner?
A student’s booking shows “History” status. What does that mean about their housing?
What is They have departed/are no longer in housing?
After changing your user preferences, you must click this button to keep them.
What is Save Changes?
The maximum number of guests a resident can have at once.
What is four?
Before issuing a temp card, you must ensure you have the card physically here.
What is in the binder?
This must be inserted into the Description field when logging a received parcel.
What is the package number?
You accidentally check in the wrong student. Which function under Entry Actions should you use to reverse it?
What is Undo Check-In?
On StarRez Mobile, this bottom menu option lets you review active and all records.
What is Entries?
After returning a temporary card, you must also do this step in Onity.
What is decode the card in Onity?
This is the final StarRez step after selecting the correct resource to issue.
What is Click OK?
Daily package audit emails arrive in the desk inbox at this exact time.
What is 5:00 AM?
You notice a room in Occupancy Graph is maroon with “I M” on it. What does the first letter mean, and what does the second letter mean?
What is In Room and Male?