Patient Experience
What is the key word for a positive score on patient experience?
What is ALWAYS
What is 5 stars
In the last 6 months how often did you see the person you came to see within ? minutes of your appointment time
what is 15 minutes
In the last 6 months, did someone from your personal doctor’s office discuss FALLING or _______ _____ ______.
What is difficulty with balance.
Remind patients to bring their WHAT? To each visit?
What are MEDICATIONS
OMW, MRP, TRC, and FMC are known as.....
In the last 6 months, how often did you get an APPOINTMENT TO SEE A ? as soon as you needed?
what is specialist
In the last 6 months, did someone from your personal doctor’s office advise you to start, increase, or maintain your _______ __ ________?
What is level of exercise.
The CAHPS portion of our STARS score carries this much weight...
what is 45%
CBP, HBP, PCR are known as...
What are triple weighted STARS measures
In the last 6 months, how often did you and your personal DOCTOR TALK about all the ____you were ____
What is prescription medications
When you cough or sneeze you _____ ________.
What is leak urine or bladder control.
The HEDIS portion of our STARS score carries this much weight...
What is 20%
Adults 66 years and older who've had at least one pain assessment...
What is COA_PS
Have you had your ____ since July 1st (previous year) ?
What is flu shot
A cane, walker, or wheelchair is known as what?
What is an assistive device.
The patient safety portion of our STARs score carries this much weight...
what is 30%
Members 18-75 years of age with diabetes whose HbA1C was under control...
What is HBD
What is our CAHPS score goal for July?
what is 3.67
Laundry, shopping, gardening, etc are all known as what?
What are activities of daily living.