Programs
Resources
Communication with Clients
For Fun
100

A client would be referred to this program if one of their main struggles is attending school. 

What is FIP?

100

Provides cash, housing, and food assistance. 

What is DSS Temporary Assistance.

100

Involves establishing, respect, and safe space for open communication. 

What is Building Rapport? 

100

This person crochets

Who is Kayla?

200

FAS, FIP, Outreach are al considered this type of program.  

What are considered Preventative programs

200

This agency serves victims of Domestic Violence. 

What is Unity House?

200

When we are listening to clients give background about their concerns and problems, we use this to gain more information.

What is Open-ended Questions?

200

This person loves Valentines Day.

Who is Alie?

300

Outreach referrals can go to these individuals

Who are Kevin or Alie

300

Provides civil legal services to low-income families or individuals. Can assist with eviction notices and court appearances

What is The Legal Aid Society of Northeastern New York?

300

Paraphrasing, Summarizing, and Mirroring. 

What is reflective listening? 

300

These two individuals love fritos.

Who are Julia and Grace?

400

These individuals at START can respond to Outreach clients.

Who is all FAS case managers. 

400

These agencies provide services for homeless youth.

Who are Captains Youth Shelter, St. Annes, and Safe Inc. 

400

Ambivalence, behavior, sustain talk, change talk, righting reflex are used in this technique

What is Motivational Interviewing?

400
This persons favorite show is Jersey Shore.

Who is Kevin. 

500

This person at DSS is who you would speak to regarding FAS referrals. 

Who is Denise Mongillo 

500

This agency fills system gaps.

What is the START Children's Center. 

500

During a home visit you observe a safety hazard, client makes a disclosure, or expresses suicidal ideation, self harm, or wanting to harm others this is your next step.

What is call a supervisor?

500

Is the best driver. 

Who is Mira? 

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