Say it Better
Let me know when you finish your FAFSA.
Let’s go ahead and get your FAFSA submitted now so we can move forward and get you registered today, are you near a computer or your phone so we can start it together?
I just started my FAFSA.
Perfect—let’s go ahead and finish that now so we can move forward and get you registered today—how far into the application are you?
Student: I’ll do FAFSA later tonight.
Let’s go ahead and take care of it now so you’re not pushing things out—we’ll get it done quickly and then move forward today—what do you see when you click on the link?
“Do you have time to start June 29th?”
“We’re getting you lined up for the June 29th start, so we’ll go ahead and secure your schedule now—are mornings or evenings going to work better for you?”
Student: “I’m busy right now to get it completed.”
No problem—we’ll keep this quick, but we’re not going to lose progress, so let’s at least get your FAFSA started so you’re not starting from scratch later—are you near your phone so we can begin the first step together?
You can work on FAFSA later if you want.
Let’s knock out your FAFSA now, it only takes a few minutes and once it’s submitted we can move forward today, have you created an FSA ID Account?
Student: “Everything sounds good, I just want to double check with my family first.”
That makes sense, and we’ll make sure they have all the information they need—we don’t want to lose your momentum, I'm sending you the link for the application now takes 5 minutes. Did you receive it?
Student: I don’t feel like doing that right now.
I get it, which is why we’ll keep it quick and simple—once it’s done, you’re in a position to move forward right away—let’s start the first few steps together, have you created an FSA ID account?
“Are you interested in getting started for classes?”
“You’re in a great position to get started, so we’re going to move forward and lock in your registration—Will this be your first time taking college courses?”
Student: “Can you call me later?”
I’ll absolutely follow up, but before we disconnect we’re going to make progress so you’re not falling behind—let’s get your FAFSA started now and then I’ll reconnect with you—what time works best for your follow-up after we get this started?
Once you get your FAFSA submitted, we can talk about next steps.
Once your FAFSA is submitted, we’re going to move forward and get your registered —let’s get that FAFSA submitted now, are you ready to start it with me?
Student: “I just want to wait until I see my financial aid package before I do anything, and I’m also looking at a couple other schools right now.”
That makes sense—you want to compare options. The key is not losing your spot or slowing things down while you’re doing that.
We will get your registered while your aid is being processed—you’ll still be able to review everything and make the best decision, but you won’t fall behind. You ready to get this finalized?
Student: I’m not sure if I even qualify for financial aid.
That’s exactly why we complete FAFSA—it shows you exactly what your eligibility for, so let’s go ahead and get that submitted now so you have real answers—this is the link: Can you see the login page?
“Is now a good time for us to finish up your application?
“Before we wrap up, we’re going to take care of your next step so you’re not delayed—let’s go ahead and get your admissions application completed, and the FAFSA submitted so we can move forward—did you have the first link I sent pulled up?
Student: “I have to go.”
I understand—before you go, we’re going to take the first step so you don’t lose momentum, then we’ll pick up right where you left off—let’s start it now, I sent the link, can you pull it up quickly so we can begin together?
Call me back when you’re available to get started on the FAFSA.
Let’s go ahead and get your FAFSA submitted now so we can move forward and secure your registration today—we don’t need to wait, what device are you using so I can guide you through it?
Student: I finished FAFSA but I want to wait a little.
I get that, but waiting actually slows you down—you’ve already done the important step, so now we’re going to move forward and secure your registration while your aid is being processed—what time works best for you to login to orientation?
Student: I want to see the FA and cost first before I do FAFSA.
That’s a great question—FAFSA helps determine what types of financial aid you may be eligible for. The program cost is XXXX, but eligibility varies by student, so we want to make sure you have accurate information based on your situation. Let’s go ahead and get your FAFSA submitted so we can review your actual options together. Are you able to pull it up so we can get started?”
“Can you let me know what time you are available?”
“We’ll stay on track by locking in your next step—let’s schedule your follow-up after we get your FAFSA started—would later today around 4pm work?
Student: “I’ll finish FAFSA another day.”
Let’s not push it out because that’s how delays happen—you’re already here, so we’re going to get it started now and keep you moving forward—once it’s submitted we can move to registration—what device are you using so we can get started?
I don’t want to rush you, take your time and decide.
I want to make sure you don’t lose momentum, so let’s go ahead and get your FAFSA submitted to secure your registration today—that way you’re moving forward while everything is being reviewed—do you see the application when you login?
Student: I finished FAFSA, but I still need to think about enrolling.
That makes sense, you’ve already done the biggest step, so waiting just delays you, and we don’t want you losing momentum—let’s go ahead and lock in your registration now and your FA advisor will walk you through everything—What time works best to complete orientation today?
Student: I don’t want FAFSA unless I know I get grants.
I understand, and FAFSA is what determines your eligibility for grants, so the only way to know is to submit it—let’s go ahead and get that done so you have real answers and we can move forward—are you ready to start it now so we can see what you qualify for?
There is still time to get your Application and FAFSA finalized.
“Once we get this Application done, we’re moving straight into FAFSA so you stay on track—let’s go ahead and complete it now together—where are you in the application?”
Student: “I’ll think about it and get back to you.”
That makes sense—but we don’t want to lose momentum, especially when you’re this close. What's holding you back?