Wires
The Group you'd email if a wire is in PDOC status
What is Group Sanctions Operations?
Turnaround time for ACH transfers
What is 2-5 business days?
One stop shop for actions in OLB and walkthroughs or guides.
Where you can find Procedures, Job Aids, etc. CAS and SUB both have one available for these
What is SharePoint?
Regulation for determining client availability of funds
Reg CC
System used to check wire status
What is Wire Inquiry?
System used to provide client information regarding ACH
What is CommonView?
Direct Connect for SVB Go provides a _ and _ for users to connect their accounting integration
What is Pin and User ID?
System used to look up State of Incorporation of a client
What is CBS?
Regulation that prohibits a member bank from extending favorable terms on benefits loans, etc
Regulation O
Method in which you select in order to decide how fees are distributed for wires
What are FX payments/contracts?
Module/Service used to update permissions for User/Admins in Complex ACH
What is Complex ACH?
Biometric, Cronto Code, and SMS is an authenticate option for ____
Where you go to see updates to a BDA or where additional signers were added
Documentum
Our Pend/Reject Rate Goal
10%
Two systems used to look up the MT103 for a wire
What is Wire Inquiry/Investigations?
Clients in SVB Go can self-service ___ ____ changes
Where you can go to look up CREDIT MEMO and DEBIT MEMO information for same day posted items
What is CBS?
A control agreement used to set up client's account as collateral should the creditor's terms not be adequately satisfied
DACA
FCT used when helping a client format their wire
What is Formatting Assistance?
What you need to hit in CommonView after choosing Warehouse Inquiry
What is Detail Level Search Criteria?
Where a client goes to modify User or Admin permissions/entitlements in SVB Go
Administration tab and selecting the user > Edit User
We no longer have to put ______ in the Contact information
Non individual information
For instances when a user is frozen we need to get _ approval
What is Lead?