Solicition States
These bordering states end with the letter 'A' and are 'Finer Than a Frog's Hair Split 4-Ways', or so they say
WHAT ARE VIRGINIA AND WEST VIRGINIA?
Change the value of a vehicle while it is converting.
An agent calls in to change the birthdate of one of her customers on a StF file that is converting in the next two weeks; can we do this?
WHAT IS WE WOULD INSTRUCT THE AGENT TO CHANGE IT ON THE LEGACY POLICY AND IT WILL UPDATE?
This state, better known as the 'Palmetto State', this state also has a 'Northern' counterpart.
WHAT IS SOUTH CAROLINA?
500 error, Greyed-Out Buttons
WHAT ARE ACTIVITIES THAT REQUIRE STF TO ENTER A TICKET VS US?
With the town of Leadville being the highest most place in the United States one can reside, this state is known for a myriad of outdoor activities AND a Hagerty HQ!
WHAT IS COLORADO?
Take billing for a HDC membership in a Solicition state.
WHAT IS YES, I CAN DO THAT BUT I SHOULD TRY TO GET IT DONE THROUGH THE AGENT SO THEY CAN GET THE COMMISSION?
Several vehicles are coming into the Classic+ program but they are coming in with different policy numbers and different times and the agent wants to be sure that customer will receive the Multiple Vehicle Discount.
WHAT IS YES, THEY WILL?
This state has the most Bucee's outside of Texas and cannot solicit Hagerty Driver's Club but is famously known for being the Heart of Dixie.
WHAT IS ALABAMA?
Agent cannot find Vehicle Quote in the production manager.
WHAT IS CHECK TO SEE IF IT HAS EXPIRED OR IF IT A HAGERTY DRIVER'S CLUB OPPORTUNITY?
This home for the gorgeous Black Hills National Forest, and also formerly known as the "Sunshine State".
WHAT IS SOUTH DAKOTA?
Discuss policy details/make changes with the customer on the phone.
WHAT IS WE SHOULD RECOMMEND THEY REACH OUT TO THEIR AGENT FIRST BUT PROCEED WITH HELPING IF THEIR NEED/REQUEST IS DIRECTLY SENT FROM THEIR AGENT?
An Agent wants to change the value of the vehicle after post-conversion has completed while using the NECCO system.
WHAT IS ALL CHANGES ARE MADE IN THE ECRM FOR CLASSIC+ AFTER BEING CONVERTED
This state has the most counties of any other state in the USA
WHAT IS TEXAS?
Agent is wondering why they can't quote COMP ONLY.
WHAT IS COMP ONLY REQUIRES A CALL IN AND A CONVERSATION EXPLAINING THE PARAMETERS AS PER SHELF?
Sure, they've got some pretty well-known fried chicken, but this state is also known globally for having the longest known cave system in the world.
WHAT IS KENTUCKY?
Sell an HDC membership directly to a State Farm customer who calls in.
WHAT IS ABSOLUTELY?
An agent accidentally cancelled the wrong Conversion policy on their end and needs it kicked back on with haste before it actually converts.
WHAT IS YES, WITH THE PROPER NAVIGATION AND PARAMETERS IN PLACE?
Considered the most obvious pan-handle out of the top 10 pan-handles in the United States (as per National Geographic.)
WHAT IS OKLAHOMA?
Agent couldn't get temporary ID cards to print or binder after submitting the quote.
WHAT IS THE CLASSIC+ PROGRAM DOES NOT OFFER TEMPORARY ID CARDS/BINDER, UNLIKE StF's DD PROGRAM?
These neighboring states are best known for their joint branded product 'Ore-Ida', what is the core produce for their product.
*Bonus point for naming the two states as well in a the format.
WHAT ARE POTATOES?
(and WHAT ARE OREGON AND IDAHO?)
Issue a policy without the spouse's full DL but they don't really operate.
WHAT IS YES BUT WE WOULD WANT TO GET IT NEXT TIME WE TALK TO THE StF AGENT?
Agent is calling in to quote another vehicle onto the conversion quote.
WHAT IS NO?
Not yet rolled out as Classic+ conversions as of *yet*, these two states with the largest population are both Referral-Only States.
WHAT ARE CALIFORNIA AND TEXAS?
Agent is trying to process payment after submitting quote and is unable to.
WHAT ARE THE FILE NEEDS FURTHER UNDERWRITING AND IS NOT YET READY FOR PAYMENT?