"Our Success as a company lies in the strength of State Farm's people, and the fabric of our character."
Who is Ed Rust Jr.
100
We've only just begun...
What is 1922, 1929, 1935, 1965.
100
We are people who make it our business to be like...
What is a good neighbor?
100
We hope to enhance our competitive position by lowering the cost of doing this.
What is business.
100
Their needs will determine our path.
What is our customer?
200
"We have a oneness that is unique in our business...perhaps in any business."
Who is Ed Rust Sr.
200
It was said "Our greatest asset is not in the balance sheet. It is in the..." (Adlais H. Rust)
Who is the personnel of State Farm?
200
We pride ourselves in giving service to this
Who is our customer?
200
To be available to our policyholders and attain the best satisfaction rating in the industry.
What is anytime, anyplace?
200
What this is all about.
What is About State Farm.
300
"Our greatest wealth and our strength...are in the people throughout State Farm. There is no way we can measure that value, but in it lies the foundation of our future."
Who is Adlai Rust?
300
We are people who built a premier company by selling and keeping promises through this partnership.
What is our Marketing Partnership?
300
It "is not the best policy--it is the only policy." (G.J. Mecherle)
What is honesty?
300
Innovative products will enhance the value received by this company's customers.
What is State Farm?
300
The State Farm Federal Savings Bank will allow us to become a leader in this arena.
What is financial services?
400
"Character is what we are...reputation is what others think we are."
Who is G.J. Mecherle?
400
State Farm employees bring diverse talents and experiences to our work of serving this individual.
Who is the State Farm policyowner?
400
Our values will do this for us.
What will guide us?
400
By keeping this partnership intact tomorrow's agents and employees will continue to enjoy opportunities for success.
What is marketing partnership?
400
That which describes our reason for being.
What is State Farm's Mission?
500
"The big dog is off the porch and it's chasing auto insurance."
Who is Ed Rust Jr.
500
The leader in the insurance industry.
Who is State Farm Insurance?
500
Built on a foundation of shared values, service and relationships, mutual trust, integrity and financial strength.
What is success?
500
The systems mission through the delivery of business and technology solutions does this for the relationship we have with our customer.
What is add value?
500
This is our goal for the future. "To be the customer's first and best choice in the products and services we provide."