General SWA
City Codes
Everything RAMP
Everything Customer Service
Provo
100

It is the series aircraft that Southwest flies

What is 787

100
JAX is the IATA code for this airport

What is Jacksonville

100

This hand motion is done when bringing in an airplane

What is marshalling

100
Before a flight boards, this is when a flight has more passengers than seats
What is an oversell
100

This is how many snacks we serve on SWA flights

What is two
200

This person is their CEO as of 2025

Who is Bob Jordan

200

ORD is the IATA code for this airport

What is Chicago O'Hare
200

This vehicle is used for a variety of tasks when working on the Ramp

What is a tug

200

This are how many seats are on a -800 series aircraft

What is 175

200
SWA used to serve these snacks in a red package

What is pretzels

300

According to the TWU Collective Bargaining agreement, an FTO is defined as this

What is Flexible Time Off

300

PBI is the IATA code for this airport

What is West Palm Beach
300

This is how many "safety" stops must be completed when utilizing a vehicle arriving into the safety zone

What is 2?

300

This is called when a flight attendant has a must-ride but not working the flight

What is a Deadhead

300
Southwest provides no snack service under these many miles

What is 250

400
MYR is the IATA code for this airport

What is Myrtle Beach

400

MHT is the IATA code for this airport

What is Manchester

400

This is what is needed if the captain is unable to start an engine at the gate

What is a airstart

400

What a Operations Agent is over this phrase when preplanning they must contact Dispatch

What is ATOG or Allowable Takeoff Gross Weight

400

This is how many liquor bags are on a -800 series A/C

What is two

500
This is how many airports Southwest flies to
What is 177
500

VPS is the IATA Code for this airport

What is Destin

500

This is maximum bin weight for A bin on a -700 series aircraft 

What is 1,214 lbs

500

This flight attendant is responsible watching over unaccompanied minors

Who is the A flight attendant

500

Southwest provisions this many stations

What is 20

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