FirstNet
How much is FirstNet service for a Phone and Watch?
What is ... $49.99 without Hotspot
or
$54.99 with Hotspot
How many lines are required to request for ACT credit?
What is ... 5 lines?
What is ... $100 and 12 months?
How much is HTP?
What is ... 25 per month?
What is the range of credit for next up upgrade offer and how does it work?
$350 - $500 in credit
NEXT upgrade on eligible plan
Devices:
Apple
14 (all variances) $350 Off!
14 Pro (all variances) $500 Off!
14 Pro Max (all variances) $500 Off!
14 Plus (all variances) $350 Off!
Samsung
Z Flip4 $350 Off!
Z Fold4$350 Off!
S23 (all variances) $350 Off!
S23+ (all variances) $350 Off!
S23 Ultra (all variances) $350 Off!
Pixel 7 Pro $400 Off!
How long will a Subscriber Paid on new line of service receive up to $44.99 credit?
What is ... 1 Month
How much credit can a customer receive when activating a new line on installment plan? What rate Plan is required for credits?
What is ... $250 Bill Credit
Credit is being apply over the course of the installment plan - 36 mos. $6.94.
What is the commission structure on accessories for an RSC?
What is ... 5% of total accessories sold additional $50 when revenue goal is met? (Excluding Apple and Beats)
How much is the Entertainment and Choice Packages?
What is ... $74.99 for Entertainment and $99.99 for Choice?
Which device is $2 a month on the tiered offer with a new line or upgrade?
What is ...
Samsung Galaxy A13 5G
Moto G Stylus (2022) 5G
Google Pixel 6a
AT&T Fusion 5G
Samsung Galaxy A14 5G
Where do you go to search for an affiliation code?
What is ... MST
What are the requirements of 25% off CRU lines?
What is Starting the account with new AWB or Fiber, new lines will receive 25% off.
What kind of questions do we ask customers to understand needs around wireless, entertainment, protection, and accessories? (Hint: acronym)
What is ... F.O.R.T.E.?
-Family, Occupation, Recreation, Travel, Entertainment
-Lifestyle questions
What are the 3 deductibles for Home Protect?
What is ... $50, $150, and $200?
Verizon is advertising 4 lines for $100 or $25 per line. What offers do we have for our customers to receive service for 22.50 per line?
-TAO & MAO 5-line accounts are 22.50 per line
How much is the monthly service for FN Hotspot device?
What is ... $40
What is the Max lines you can Activate on a Sole Proprietorship on a new account?
10 Lines
Name AT&T AYS Signature steps of service?
What step of service do you present your One Price Solution including entertainment, accessories, additional wireless, and protection?
What is ...
Greet, Understand, Recommend, Confirm, Educate, Thank
What is ...
Recommend
What are the three personalized reels on the DirecTV Stream homepage?
What is ... What's on now, Sports live and upcoming, and TV you might like.
What offer are we running for Tax Season for prepaid devices?
What is ...
AT&T Prepaid Tax Time Port-in offers
· FREE moto g pure
· Prepaid iPhone 11 for only $149.99
Requires port-in and activation of the Unlimited plan (No AutoPay requirement)
Why is important to check for affiliation codes before creating a FN account on Halo? Name 3.
What is?
1- Avoids eligibility verification because organization does that for them
2- Faster Process
3- Might qualify for Free Act Fee and Acct credits
What are some of the benefits of opening a business account? Name 3
1- Business device pricing & offers
2- Act Fee Waive
3- Signature Employee Benefits
4- Dedicated Support 24/7
What marketing campaign is active on CCLM currently and how many leads have you contacted?
(Deduct 100 points for 0 contacted)
What is ... Samsung Marketing Campaign?
Verify contacted leads
What are the add on packages to Direct TV stream?
Name 3 and the price
Movies extra pack 5$
Brazillian 30$
Korean 30$
Vietnamese 20$
Espanol 15$
Deportes 5$
starz 11$
Epix 6$
Showtime 11$
Cinemax 11$
HBO Max 15$
Name 6 Key Accounts that qualify for port in credit. How does the Key Accounts Port in Offer work?
What is ...
Customers on select Signature FANs porting their wireless number to AT&T, purchasing a smartphone on an installment plan, and attaching an eligible Signature FAN to their account (if not already on an eligible FAN) may qualify for up to $100 in bill credits per line ($10/mo. for 10 months).
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Article Number : 000063965