Managing Chaos
Scheduling Shenanigans
Plotter Panic & Service Shenanigans
Permit Panic
Pay Up, Buttercup
Billing, Birthdays & Broken Phones
100

A 1994 Project Management Software that we use for AIA billing today. It appears there has never been an update. A relic, if you will.

What is Quantum?

100

These pipes are placed under driveways prior to concrete pour so irrigation can pass through later instead of going around the house.

What are irrigation sleeves?

100

We are only able to service a certain county on Tuesdays and Fridays between 8 a.m.–12 p.m. due to this program.

What is the Pasco County Reclaim Water Program?

100

Every week Cassie hunts these down like a caffeine-deprived bounty hunter because no one on the crew knows what day it is.
 

What are time sheets?

100

When the bank deposit doesn’t balance and you’ve checked everything twice, this beverage becomes your best friend.

What is cafecito?  

100

This is the cellphone carrier that keeps Steadfast connected in the field and the office.

What is Verizon?

200

This type of billing format, commonly used for progress payments in construction, stands for “American Institute of Architects. 

What is AIA Billing?

200

This portal serves as one of the main communication hub between builders, superintendents, and Steadfast.

What is SupplyPro?

200

When a warranty rep requests a report of the services completed, we send this document.

What is a Daily Log?

200

Before starting any digging or trenching, what must be called in to ensure underground utilities are properly marked?

What are locates?

200

This beginning of an email phrase means “I’m being nice, but I’m losing patience.”

What is “Per my last email…”?

200

The builder that still lives in the Stone Age of invoicing — requiring handwritten payment vouchers and scanned submissions.

Who is GL Homes / Valencia Ridge?

300

The polite term for “We’re holding your money hostage until the job’s totally done.”

What is retainage?

300

Crews find out what jobs they’re tackling each day through these.

What are binders?

300

Must be sprayed, rubbed down, and sweet-talked at least once a week before giving us what we ask for.

Who is Kip?

300

This authorization from the county or city ensures our irrigation installation meets all local codes and regulations.

What is an irrigation permit?

300

The fancy accounting term for “we still haven’t been paid.”

What is outstanding balance?

300

This is the item Abi buys most often from Publix to keep the Steadfast office running.

What is Coffee Creamer?

400

When a builder decides they want “just one little change,” it becomes this paperwork nightmare.

What is a change order?

400

After landscape installation and sod placement, this final inspection ensures the irrigation system has full coverage and is functioning properly.

What is an irrigation punchout?

400

A marked up set of plans showing where the irrigation was installed

What is a red line or asbuilts?

400

This county requires us to send them irrigation certificates after each install. 

What is Hillsborough County. 

400

The only thing scarier than month-end close.

What is year-end close?

400

This Steadfast VIP will absolutely make a comment if the door button isn’t pressed before — or even while — he’s entering his code. .

Who is John?

500

Builders request this document after payment as proof that Steadfast’s work has been paid for and no claim will be filed.

What is a lien release?

500

Before crews can begin, we confirm readiness with this person.

Who is the Community Superintendent?

500

This Steadfast policy guarantees that all irrigation and landscape installations are covered for one year from the date of install.

What is Warranty?

500

Each install requires two sets of plans to be sent with the crews — one showing the property layout and one showing the design details.

What are the plot plans and landscape plans?

500

A 2-inch tree typically comes in this gallon size.

What is 30 gallons?

500

These two builders are sister companies that both work closely with Steadfast.

Who are Homes by WestBay and Casa Fresca Homes?

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