Coffee
Espresso, water
What is Americano?
PDCA
What is plan, do, check, adjust
SSSSSS
What is the 6 S's?
A problem solving tool named after an aquatic animal
What is a fishbone diagram?
The place the community gathered after the Sandyhook tragedy
What is Starbucks?
Espresso, steamed milk, foam
DMAIC
What is Define, Measure, Analyze, Improve, Control
The process of establishing guidelines
What is standardization?
The level problem solving should be handled at
What is the lowest level -- line staff?
Steady Work's method for people development involves these two ongoing activities
What is training and coaching?
Espresso, chocolate, milk, whipped cream
What is mocha?
What is Ethylenediaminetetraacetic acid?
The term for "go see"
What is Gemba walk?
Lean processes work to eliminate this
What is waste?
A gameplan of organizing tasks into primary, secondary, and tertiary roles
What is the play or playbook?
Coffee, sugar, cream, whiskey
What is Irish coffee?
NCIP
What is nonconformance investigation process?
Globally recognized framework for achieving operational excellence
What is the Shingo model?
A quick change meant for continuous improvement
What is Kaizen?
The RIITE value based on coaching instead of dictating and taking care with your questions
What is respect?
Ice cream, espresso
What is affogato?
WTF
What is what we say when we walk into a hurricane?
A system for doing work the same way no matter who is doing it
What is standard work?
YYYYY
What is the 5 Why's?
This department should be our strategic partner according to the book
What is HR?