1
WHAT IS THE VALIDITY OF EACH CHEQUE?
REGULAR CHEQUES (6 MONTHS),
GOV’T CHEQUES (1 YEAR),
DRAFTS (FOREVER)
What is the marketing call time?
weekdays: 9AM-9:30PM
weekend: 10AM-6PM
How many CA results you will get for Regular Momentum Visa and Momentum Visa infinite.
100,000
**18000 for no-fee and 50000 for fee visa
What are the reward options Scotiabank provide to customers?
Travel, Scene, Cashback
Policy for access to funds???
$100 per chq
FOR HOW LONG SHOULD YOU HOLD CHEQUES?
CAD DRAWN IN CANADA (4 BUSINESS DAYS+DEP DAY)
USD DRAWN IN CANADA (9 BUSINESS DAYS+DEP DAY)
USD DRAWN IN USA (19 BUSINESS DAYS+DEP DAY)
INTERNATIONAL (29 BUSINESS DAYS+DEP DAY)
**EXCLUDING WEEKENDS AND HOLIDAYS
Describe the on-going promotion for Passport infinite visa.
25000 points for $1000 spent in the first 90 days. Equivalent to $250 for travel purchase.
What’s the CA difference between 170k deposit to GIC with 0.20% bonus interest and 170k deposit to Mutual Fund?
**use your calculators**
408,000!!!
GIC: 170,000*2*(1-0.2) = 272,000
MF: 170,000*4=680,000
What’s the total CA for: Scotia One + MPSA + Passport Visa (with supplementary card and protection) + ODP.
154,000
50000+50000+18000+18000+18000=154,000
Customer can have the annual fee of $35 on USD VISA card waived if they also open one of these three cards...Name all three credit cards.
American gold, Momentum infinite card, and passport infinite.
WHAT ARE THE APPROPRIATE ID’S TO TAKE WHEN DOING KYC AND WHAT IS THE PROCEDURE ON DOING KYC?
ANY VALID GOV’T ISSUED ID AND CREDIT CARD W/ CUSTOMER NAME & SIGNATURE
IDENTIFY
COLLECT AND RECORD
VERIFY
MONITOR
Who is our health and safety officer?
K. Park!!!
What is the name of the most expensive credit card we have and what is the annual fee?
Planitum Amex, $399
What’s the total CA for: 200k mortgage (no mortgage insurance) with -0.15% DPS with 20k secured SCL (with life insurance but canceled after two month) with Passport infinite pre-approved $5000, and $1000 pre-approved ODP.
214,000
200,000*(1-0.15) + 20,000*40% + 18000 + 18000=214,000
What is our branch weekly target for Pro-Active calls?
140!!!!
WHEN DO YOU REFUSE TO PROVIDE CASHBACK/WHEN DO YOU EXTEND HOLDS ON AN ACCOUNT?
ACCOUNT OPENED IN 90 DAYS
CHEQUE IS STILL DATED FOR MORE THAN 6 MONTHS*
DOUBLE ENDORSED CHEQUES*
SUSPECT ILLEGAL/FRAUDULENT ACTIVITIES
NSF
WHAT IS THE CDIC COVERAGE, WHICH ACCOUNTS, AND WHAT ARE THE 4 DIFFERENT COMPANIES INSURED?
- $100,000 PER ELLIGIBLE CAD ACCOUNT
- NO USD AND MUTUAL FUNDS.
THE BANK OF NOVA SCOTIA, MONTREAL TRUST COMPANY, SCOTIA MORTGAGE CORPORATION OF CANADA, & NATIONAL TRUST COMPANY
What is our branch weekly target for Meetings??
115!!
What is the maximum credit limit offered to foreign worker? What is the required annual income for this credit limit?
$5000, $75000
*no credit history required, but income verification required, for example 2 pay stubs.
In the past month, Edwin closed a 400k mortgage (-0.12DPS)with no protection, 1 ODP, 1.2mill MSPA new fund, 150k GIC renewal with 0.2% bonus, 50k new GIC with no bonus. 350k Mutual Fund, 3 Scotia One accounts, 2 Basic Banking, and 4 Student Accounts. 3 Passport Infinite, 1 value Visa, 4 Scene Visa (4 of them have protection). 4 PACS with average $80 bi-weekly to Mutual Fund. What’s the total CA?
4,883,600
400,000*(1-0.12) <mtg> + 18000 <ODP>+ 1,200,000*2 <MSPA>+ 150,000(1-0.2)*2 <GIC rnwl>+ 50,000*2 <new GIC>+350,000*4 <MF>+3*50,000 <SO>+ 2*18000<BB> + 4*18000 <SA>+ 3*50000 <PP>+ 50000 <VV>+ 4*18000 <Scene>+ 4*18000<protection> + $80*26*5*4<PAC> = 352000+18000+2400000+240000+100000+1400000+15000+36000+72000+15000+50000+72000+72000+41600 = 4,883,600