Receipt It to Believe It
RCCS
QAPI
TELECARE
Paw Patrol
100
During a drill or real evacuation, this tracking tool is used to ensure all employees have exited safely and no one is left behind.
What is the in and out attendance board?
100
The meaning of the acronym RCCS
What is Recovery-Centered Clinical System
100
In progress notes, the acronym BIRP stands for this
What is Behavior, Intervention, Response, and Plan?
100
To deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their
health, hopes, and dreams.
What is Telecare's Mission Statement?
100
According to the ADA, these are the only two animals legally recognized as service animals.
What are Dogs and miniature horses?
200
Program to prevent slips and trips at work including $70 voucher
What is Shoes For Crews
200
Instead of "fixing" problems, RCCS-trained staff are expected to serve in this role, which promotes autonomy and empowerment.
What is "Power With" partner in recovery
200
To promote meaningful engagement in mental health services, staff are expected to provide intentional services that result in at least this percentage of direct care hours.
What is 45% of your day.
200
In Telecare’s programs, STEPS and AI stand for these full names.
What are Striving Towards Enhanced Partnerships
Assited Intervention Court
200
This lovable black dog is James' pet
Who is the Furr-tastic Patty?
300
When an employee loses a receipt or fails to obtain one for a business-related expense, they must complete this form to provide a detailed record of the purchase.
What is the In Lieu of receipt form?
300
Uniqueness, Power, non-judgement, Respect, and Motivation
What are the 5 RCCS Culture topics?
300
To ensure accurate record-keeping and compliance, staff must complete and submit progress notes within this timeframe.
What is ideally within 24 hours, but no later than 3 business days?
300
These are the Owners of Telecare
Who is Bakar Family and Us --(ESOP) Employee Stock Ownership program?
300
The Purrfect Pair: Cassy and Zoey
Who are Diane's Cattitude Queens?
400
To ensure accurate financial tracking and reimbursement, staff must submit receipts within this required timeframe—but often forget to do so.
What is 2 business days
400
Telecare staff use these five guided RCCS conversations with conversational tools to help reawaken hope and support individuals on their recovery journey.
What are Exploring Identity, Awakening Hope, Making Choices, Reducing Harm, and Making Connections
400
According to the ACT FSP model and Telecare expectations, staff must document attempted interventions this many times per week, with at least one being a face-to-face interaction.
What is two times weekly, with at least one face-to-face interaction?
400
Our Regional Director and Regional VP for STEPS
Who is Stephani Bryson (Regional Director) and Dr. Ed Bienkowski (Regional VP)
400
This staff person owns 5 animals and child is becoming a vet
Who is Shea
500
During a bomb threat drill, employees should follow this evacuation rule: move away from the suspicious item and avoid using these two common communication devices.
What are cell phones and radios? (To prevent potential detonation from electronic signals)
500
These are the Stages of Change
What are Precontemplation, Contemplation, Preparation, Action, Maintenance and sometimes Relapse/Termination?
500
Under CalAIM guidelines, this trio of unethical practices this refers to improper billing, unnecessary services, and intentional deception for financial gain.
What are Fraud, Waste, and Abuse?
500
The 2 company-wide Telecare’s strategic focuses for 2024-2025
What are becoming Co-Occurring Competent and reinforcing the fundamentals of RCCS?
500
Theo the pitbull/beagle mix is this staff person favorite "son"
Who is John