Sterling Facts
Industry Jargon (Again)
Gateways
Sales Training
Miscellaneous
100

The year Sterling Payment was founded.

What is 2001?

100

The definition of AVS.

What is Address Verification System?

100

The oldest virtual terminal.

100

The definition of PPP.

What is Purpose Process Payoff?

100

Credit card processor that desperately wanted to hire John Moorman.

What is Vantiv?
200

The location of Sterling Payment Technology's software development office.

What is Atlanta? (also acceptable, Hotlanta)

200

When a customer disputes a charge, the merchant is issued a (BLANK).

Chargeback.

200

Sterling is the #1 reseller of this virtual terminal.

What is PayTrace?

200

A quick pitch to explain your service and generate interest.

What is an elevator pitch?

200

The team lead of the Client Services department (because Kyle has trouble handling the CS hallway on his own).

What is a Stephanie Klein?

300

The original location of Sterling Buying Group.

What is Mount Adams?

300

The definition of CVV.

What is Card Verification Value?

300

A recent acquisition of EVO (and provider of brandest sorution training in arr of history).

What is NODUS?

300

"How familiar are you with level 3 interchange rates," is THIS type of question.

What is a trap question?

300

Coca Cola is to marketing as hipster is to (BLANK).

What is a Matt Peterson? (Also acceptable: MB or Marketing Bitch)

400

The original name of the ISO that became the B2B Group of Sterling Payment.

What is Sterling Buying Group?

400

The definition of API.

What is Application Program Interface?

400

Sterling's hardcost of PayTrace setup.

What is $25?

400

This personality type can often be confrontational.

What is a "D" personality? (Also acceptable, Campbell, Crampbell, Timb's Dad)

400

Two regional reps that live locally to the B2B office.

What are a Jill & Linda?

500

The inspiration for the name Sterling.

What is a wine label?

500

The term for inserting a chip card into the chip reader of a physical terminal.

What is dipping?

500

Integration project headed by Kevin Schriffin.

What is Oracle?

500
Website, Hoovers, LinkedIn, Google, Data.com, call log, are all part of (BLANK).

What is precall planning.

500

1 of 2 founders of Sterling Buying Group.

What is a Howard Cooper (also acceptable: HoCo) or a Kevin Schiffrin?

M
e
n
u