Name Me
A web-based tool that aides customer verification by accessing a variety of publicly available information, records, and non public information.
LexisNexis
What does CAM mean?
Consumer Acquisitions Manager or Director
What is the equivalent of a W-2 form in the Philippines?
BIR Form 2316
How to clear proof of PO Box?
What are the other supporting documents that we can use to clear proof of trade?
Buyer's Guide or bill of sale and Title Application Form
A requirement to verify if the validation of credit stipulations is accurate and correct.
Supervisor Review
How to clear proof of name stipulation?
Validate the contract document and the credit application and then check policy review tab> demographics sub tab
Look for a supporting document such as DL or Marriage Certificate
When calling the dealership, which department do we look for?
Finance department
When an enhanced customer interview is needed, what is the document that we need to verify? And how would you verify it?
Book-Out-Sheet. Check if the options added by the customer is greater than $500.
Provide 2 non manila stips
maximum unpaid cash balance
minimum cash down
max ltv
What is the type of paystub that can clear proof of residence, income, and employment all at once?
TurboPass
What is the difference between Informed - Open and Informed - Satisfied?
Informed - Open will display if the Informed verification was not successful, while Informed - Satisfied will show is the Informed verification has been successful.
Give 5 Manila Stipulations
Proof of Residence
Proof of Phone
Proof of Name
Proof of Income
Proof of Trade
Proof of Employment
Proof of Paid Account
Proof of PO Box
Proof of DOB
When can we add Overtime, Bonuses, and Commissions in a pay stub?
When there is a W-2 present and the dates are from Jan to April 1
If customer is Tier C below, what is the correct document to clear Proof of Employment
Paystub and TWN
When an employer cannot verify employment through phone, what is the form that we can use to verify employment through email or fax?
Employment Verification Check Sheet
True or False:
We can not unassign only one document, we need to unassign the entire _______
TRUE
DCN
When the application has credit stipulations such as POR, POP, POI, and POE, what is the other sub tab in EASE that we must validate manually?
Insurance Sub Tab
How to clear proof of trade?
Go to the memo tab and look for the bank name and balance. Then, check the contract. In the Itemization section and locate the trade in fields. Verify if the name and amount matches with the details in memo.
When clearing proof of income using LES, what are the 3 B's that we need to add in order to get the gross income?
BASE PAY
BAS
BAH
What are the fields needed to check when adding or modifying proof of income?
Party
Income
Source
Frequency
Type
Hours per Week
Start Date
PPE Date
Method
On which tab do we clear proof of name, trade, and date of birth?
Doc tracking tab
Give the 6 items that an agent needs to verify in a document when clearing proof of residence.
Customer Name
Customer Address
Date
Name of Source
Document Specific
Supervisor Review
When do we use YTD frequency when clearing proof of income using pay stub?
When the buyer's length of employment is 3 months and the dates are April 2 to December.
Enumerate 5 acceptable clearance methods for Proof of Residence
Recurring bill
Bank document
Income document
Government Documentation
Property Documentation
Customer Identification Verification Form
Alternate Documents (CAM approval)