Indeed Connect
Lead Signals
KPI's
QBRs, PC's, & Gong calls
General Indeed & team Info
100

What is the main requirement clients must have for Indeed Connect?

Indeed Apply on Indexed jobs 


100

How long do you have to action a lead signal?

2 business days (48 hours)

100

True or False:
A 3- is "exceptional"

False
3 - Strong


100

What tag do you use for performance calls?

#PC
100

How many people can be out at once? 

5
200

True or False: Indeed Connect is a deal framework, offering benefits and credits in exchange for a 12-month commitment.

False

(Indeed Connect is a new, free subscription offering from Indeed, designed for U.S. employers who have enabled Indeed Apply on all their indexed jobs)


200

Name three different lead signal types 

200

Whats the goal for talk-time?


20%-30%

200

Name a tool you can use on QBRs or PCs?

(Daily Half-le): List 2 total for an additional 100 points

Refer to presenter and manager

200

True or False: We should always complete campaign creations and adjustments.

300

Which AI tool offers the candidate summary and fit score?

Advanced Screening (Along with License verification)

300

What does the pre-call template consist of? (Hint: 3 bullet points)

Sales Rep: Please see pre-call research.

  • Reason for the Lead:
  • Findings During Account Review:
  • Planned Next Steps


300

What is the benchmark for CSAT?

4.0/5.0 avearge

300

If you obtained a source report from a client over the phone, what tag wouldyou put on the call?

Source data= Sd
Verbal Source data= Vsd

300

What month do you get paid out for Q4's bonus?

Trick question:
Q4 = Jan Feb March (For Indeed)

April 30th

400

How much is the annual deal?


The annual deal amount is not a fixed numberit is determined by the client's projected growth, historical spend, and the specific structure of the deal. The actual value is calculated using the Deal Calculator, which takes into account the client's trailing 12-month revenue, job volume, and the targeted year-over-year (YoY) growth percentage (default starting point is 20%). The total deal cost is the amount the client will pay for the year, and this can be adjusted based on the products included, any upsells, and the level of commitment

400

When did CS start actioning lead signals?

June 2024

400

What is the benchmark for Gong Scorecards?

3.0/5.0 average


400

True or False:

You need 30% talk-time when pitching Indeed Connect.

False

400

When was Indeed founded and launched?

November 26, 2004

500

There are four stages when completing the newly generated Indeed Connect case. What is the second step?

500

What does the post call template consist of?

(Hint: 5 bullets)


  • Who did CS speak with?
  • What did CS recommend to the client? 
  • What recommendations did the client accept?
  • Client Objections (If Applicable):
  • Does the client need a follow-up from the Sales Rep? (Y/N) If yes, why?
  • Gong Link:



500

The three components of the Client Success Incentive Plan measurement framework is 20% Revenue, 20% Quality & 60% _____?

Effort

500

What is our team's average talk time currently?

20.41%

500

Whats the address of the new Indeed Building?

200 Elm St (The Link at Stamford)

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