Hosted & Indexed
IHP
CMPP & Glassdoor
Processes & Workflow
100

When should clients repost their job ads?

SQUAL policy = 120 days

*Disclaimer: 45 - 90 days for harder to fill roles*

100

Who sends the IHP intake form?

Sales

100

What CMP tab would have a "Claimed Profile" tag on it?

"Why Join Us?" tab

100

How long are our SLA for revenue-generated requests?

24 hours


200

What's the minimum budget a client can sponsor a job with?

$150/monthly

200

What is the percentage of worked IHP opps needed for Q1?

85%


200

How do you submit a review removal request?

Select the “Boss Support” Record Type

Select the “Company Page” Product Type

Select the “Review Migration” Sub-Type

200

Where do you find the code for a custom claim link?

After you click "Employer tools", it will be in the URL

300

What is the minimum application price for CPA?

$5

300

How often is the IHP performance dashboard in Einstein updated?

Every 24 hours

300

How do you submit a request to change the company name on a Glassdoor EP?

Send an email to:
content@glassdoor.com

300

Where do you go to activate nationwide or statewide posting ability?

"Edit advertiser" in the ad card

400

**A client stated they want to sponsor their jobs through their ATS integration, what's the first thing you ask yourself and check on?

-Are we receiving the jobs in Aggcentral?

-ATS Wiki Map

400

Who adds IHP promo credits?

GPC

400

To ensure all jobs from a particular ad card land on a CMP, what do you have to activate and who do you submit the request to?

Ad match

&

Manager/Team lead

400

A client has threatened legal action, what is your next step?

Submit a "Lego" ticket.

500

**Why would an indexed job that is pulling through to Indeed not properly show up in the SERP?

-Sponsored only visibility
-Beta Test
-Jobs missing or expired

500

ATS client voiced they want to streamline their hiring process virtually, alongside a qualifying screening assessment. How would we best optimize this client on IHP?

-Client wants to use "evaluate"

-Enable indeed apply beta test (Pull ATS into hosted)

-Launch IHP with Evaluate

-Assist client with zap info

500

Where would you or the client go to target your jobs on competitor's Glassdoor page?

1) Admin tools
2) Employer profile
3) Competitor Profiles

500

**Why would a client need to enable 2 step authentification factor and how would they do so?

-Security purposes


-Bulk messages/exporting candidate


**Account settings

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