DAMAGED STOCK
What should you do FIRST when you find damaged stock?
Check and inspect it
If stock can be fixed, what can you do?
Repair or repackage
How can you prevent stock damage?
Store it properly
What does manual handling mean?
Lifting, carrying, pushing or pulling
Keep the load close to your…?
Body
What must you do after identifying damaged stock?
Report it to your supervisor
If stock cannot be used, what must you do?
Dispose of it correctly
Name ONE storage factor (when storing product what to be mindful of)
Temperature / humidity / space
What should you do BEFORE lifting?
Assess the load
What should you keep straight when lifting?
Your back
Name ONE type of stock damage
Torn packaging / broken item / water damage
Name ONE way to dispose of stock safely
Recycle / donate / discard correctly
Why should shelves not be overcrowded?
To prevent damage
Where should your feet be when lifting?
Shoulder width apart
What should you do if the load is too heavy?
Ask for help / use equipment
Can damaged stock always be sold?
No
Why must you record damaged stock?
To keep inventory accurate
What should staff be trained in to prevent damage?
Handling techniques
What part of your body should you use to lift?
Your legs
What should you check before carrying a load?
Clear path
What is it called when you record damaged stock as a loss?
Write-off inventory
Should you record the selling price or cost price for damaged stock?
Cost price
Why is good storage important?
Reduces waste and saves money
Should you twist while lifting?
No
How should you put a load down?
Bend knees and lower carefully