Trolley Setup & Selecting
Freshness
Backroom & Carside
Other
100

What is the best practice for selecting?

Scan, Bag, Scan.

100

How are bananas selected?

By the bunch

100

What is a Perfect Order?

100% Fill Rate & Wait Time less than 4:30.

100

What is the goal for Perfect Orders?

47%

250

How many oversize items can be selected on a 9-tote trolley?

Up to 6

250

Can raw chicken and raw beef be in the same prowave bag?

Yes

250

How should oversize items be staged?

In a tote

250

Who completed ambient go-backs?

Front End.

500

What personal items are permitted on a trolley?

None

500

What indicates fresh meat?

Bright colored
Marbling
Clean packaging

500

What is the limit for I Can Make It Right?

$5

500

How many totes should be audited per day?

15

1000

What is an idle trolley?

A trolley that sits for more than 10 minutes before selecting.

1000

How long is a hot chicken good for?

4 hours

1000

What are the 6 key elements of carside?

Safety Vest
Greet
Verify 1st & Last Name
Review Subs & OOS
Ask for coupons
Thank

1000

What service counter items must still be printed?

Hot foods and sushi

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