Leadership
This person prioritizes the growth and well-being of their people.
What is a Servant Leader?
As a new supervisor, this is an action you should not do.
When speaking with others, a word you should try using instead of "but."
What is the word "and?"
The most important part of feedback is __________.
What is "listening?"
A team member that demonstrates knowledge and skill of a task, but is sometimes hesitant or has little interest in the task is a _________ learner.
What is a D3 or Capable, but Cautious Contributor?
Refers to the balance, or lack of balance, between people and groups when they interact with each other.
What is Power Dynamics?
One of the most important nonverbal cues to be aware of.
What are your "facial expressions?"
When giving feedback, it is important to be ___________.
What is "timely?"
Is a "two-way" street, takes a lot of time to build, and is easily lost.
What is trust?
As a supervisor, and besides your own crew, this is the group of folks you have the most accountability and responsibility to.
What are "other supervisors?"
When speaking with others, it is important to speak with __________.
What is "certainty?"
When giving redirecting or coaching feedback, make sure to identify the __________, not the person's character.
What is the person's "behavior?"
A helpful strategy to use when setting goals with your team members.
What are SMART Goals?
These types of groups are more willing to discuss their mistakes.
What are "the better teams?"
This is often times more important than WHAT you say.
What is "HOW" you say something?
This type of feedback helps to create a positive work culture through recognition.
What is Appreciative Feedback?