Stratisfaction
This is the first step
What is Listen
This function will toggle between a Travel With
What is Shift F-7
This Method of Payment is required when checking in.
What is a Credit/Debit card
This is our Director
Who is Laura
This elevator is across from Starbucks
What is Central Elevator.
What do we Offer?
What are accountability, and Compensation
We do this to let the guest know we're engaged and paying attention to them.
What is make eye contact.
This is when we get a second payment, once we've authorized a guest card.
What is a Back Auth.
This is our new AHM.
Who is Stephanie
The ride share area is near this restaurant.
What is CHi
When Resolving a guest issue, we should do these two things.
What are Ask Good Questions and Paraphrase.
When making a New Key in Visionline, What option will you click under Guest Cards.
What is Guest
I need to get the system to omit the resort fee when authorizing a credit card.
What is place a 4 in the AuthF# Field.
Who is the Trainer
Room 5201 is in this Tower
What is essential tower
What is the maximum offer comp offer you can give?
What is waive two RST fees
This Suite does not have a Tub.
What is the Grand Suite
Who controls when their deposit is released back to their account.
What is their banking institution.
Who do we inform about B2B's and ECO's that is in the back office?
Who is the Night Auditor.
This place sells home made root chips and ice cream.
What is 108 eats.
After the apology we should show ....
What is Empathy
This is the PPC code for Bed Bugs
What is 1099
This is the Settlement Method for Cash
What is CSH
This is our VP
Who is Rick Miller
This ride will spin you around
What is X-scream