Motherboards
RAM
BIOS
Command Prompt
Networks
100
Which of the following statements about a riser card is true?

A. It is used to connect a computer in a network.
B. It is used to connect extra microprocessors.
C. It provides extra memory for expansion cards.
D. It is used to extend slots for expansion cards.
D. It is used to extend slots for expansion cards.
100
What type of RAM would be used in a laptop?

A. DRAM
B. DIMM
C. RIMM
D. SO-DIMM
D. SO-DIMM
100
Mark has purchased a new working USB webcam. He connects the webcam to a USB port on his computer and finds that the computer does not detect it. He connects other working USB devices to the port and discovers that the USB port is not functioning. What should Mark do first to resolve the issue?

A. Verify that the USB functionality is enabled in the BIOS.
B. Purchase another model of the USB webcam.
C. Change the computers motherboard.
D. Replace the USB port wires with a new one.
A. Verify that the USB functionality is enabled in the BIOS.
100
To navigate to the root of the directory you are currently in, use the ________ command.

A. cd
B. cd ..
C. cd\
D. rd
C. cd\
100
Which of the following refers to the data rate supported by a network connection or interface?

A. Bandwidth
B. Preboot Execution Environment (PXE)
C. Branding
D. Spam
A. Bandwidth
200
Which of the following devices is used for accessing the data on Secure Digital (SD) card, MMC card, and CompactFlash (CF)?

A. E-book reader
B. Memory card reader
C. Smart card reader
D. Barcode reader
B. Memory card reader
200
You have a customer who wants to install Windows XP professional on her computer. What is the minimum amount of RAM she must have for this to work?

A. 128 Megabytes
B. 64 Megabytes
C. 2 Gigabytes
D. 1 Gigabyte
B. 64 Megabytes
200
The computer uses the _____________ for communication between the RAM and CPU.

A. Northbridge
B. Southbridge
C. Heat Sink
D. Thermal Paste
A. Northbridge
200
Mark has a file named DATA. TXT on the C. drive on his computer. He wants to set the hidden attribute on the file. Which of the following commands will he use to accomplish this task?

A. ATTRIB +h DATA.TXT
B. ATTRIB -h DATA.TXT
C. ATTRIB -A DATA.TXT
D. ATTRIB /hidden DATA.TXT
A. ATTRIB +h DATA.TXT
200
Mark wants to connect a printer and mouse to his laptop. Which of the following is the best wireless technology to use?

A. Bluetooth
B. 802.11
C. 802.11b
D. Infrared
A. Bluetooth
300
Which of the following transmits all ATSC HDTV standards and supports 8-channel digital audio?

A. DVI
B. S-Video
C. SVGA
D. HDMI
D. HDMI
300
You are selecting memory to put in to a laptop. Which of the following types of RAM chips would you most likely select?

A. 144 PIN
B. 72 PIN
C. 240 PIN
D. 184 PIN
A. 144 PIN
300
The computer uses the ______________ for communication between the CPU and all other non-video, non-memory components.

A. Northbridge
B. Southbridge
C. Heat Sink
D. Thermal Paste
B. Southbridge
300
In order to change the function of a command, you can add a ________________ to it.

a. syntax
b. rule
c. modifier
d. switch
d. switch
300
You have just taken over network support for a small company. They are currently using MAC filtering to secure their wireless network. Is this adequate or not and why or why not?

A. Yes, in fact MAC filtering is the most security you can have.
B. No, you should have WEP or WPA encryption as well.
C. Yes, MAC filtering includes encryption.
D. No, MAC filtering is not secure at all.
B. No, you should have WEP or WPA encryption as well.
400
Which of the following color code is used for a PS/2 keyboard connector on new motherboards?

A. Purple
B. Pink
C. Green
D. Blue
A. Purple
400
Which type of memory chip has 168 pins?

A. DMA
B. DIMM
C. DIP
D. SIMM
B. DIMM
400
The CMOS chip is considered _______________ memory.

A. Non-volatile
B. Volatile
C. Static
D. System
B. Volatile
400
Which of the following statements about the XCOPY command is true?

A. XCOPY /s copies system files only.
B. XCOPY deletes all files and subdirectories.
C. XCOPY copies archived files only.
D. XCOPY /s copies files and subdirectories.
D. XCOPY /s copies files and subdirectories.
400
You have a wireless printer that is connected to your Windows XP laptop via infrared, and it prints properly. However, when you relocate the wireless infrared printer, you find that your laptop is not able to send print jobs to the printer. What is the most likely cause of the issue?

A. The printer driver is uninstalled from the laptop.
B. The printer driver is not updated on the laptop.
C. Printer is located at the distance of more than three feet from the laptop.
D. The printing option is disabled in the Control Panel on the laptop.
C. Printer is located at the distance of more than three feet from the laptop
500
Which of the following can be installed in an AGP slot?

A. Video card
B. RAM
C. Microprocessor
D. Modem card
A. Video card
500
You are selecting memory for a new computer. You need to use DDR2 memory. However, the catalog from which you are ordering has incomplete information. Which of the following types of RAM does DDR2 come under?

A. DRAM
B. RDRAM
C. SDRAM
D. SIMM
C. SDRAM
500
Chassis detection is used for?

A. To discover if your computer has viruses
B. To tell if the system case has been opened
C. For networking
D. All of the above
B. To tell if the system case has been opened
500
You work as a technician for Troubleshooters Inc. Rick, a user, calls you to state that his computer's startup process is taking more than usual time. His computer is configured for dual booting in Windows 98 and Windows XP. He also complains that default booting occurs so soon that he does not get enough time to choose the operating system. He wants to optimize the startup time as well as increase the display time of the list of operating systems. Which of the following steps will you take to accomplish the task?

A. Run the MSINFO32 command and configure the settings.
B. Run the CHKDSK command and configure the settings.
C. Run the SFC /SCANNOW command and configure the settings.
D. Run the MSCONFIG command and configure the settings.
D. Run the MSCONFIG command and configure the settings.
500
Which of the following types of connectors is used by 1000BASE-TX gigabit ethernet?

A. RJ-45
B. RJ-59
C. BNC
D. LC
A. RJ-45
M
e
n
u